ISL Online Makes Support Easier
Provide technical support to your clients or access unattended remote computers.
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Support with a Customized Look
Add your branding and customize ISL Online to match your workflow.
Our team solves about 80% of all technical issues through ISL Online.
Joerg Sitzlack, System Manager
Konica Minolta Business Solutions Europe GmbH
Connect via RDP with ISL Online
Route Microsoft Remote Desktop Protocol through a secure ISL Online tunnel and connect to unattended computers over the Internet using your RDP access. With Remote Desktop Tunneling, only one computer needs ISL AlwaysOn installed and you can still connect to other computers within the internal network via RDP or SSH - all without any VPN tunneling or firewall changes!
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Provide Remote Support with a Single Click
Start a remote desktop session from a live chat and take control of your customer’s desktop to offer support to your client.
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Maximum Security
ISL Online enables two-factor authentication, integrates with external authentication services, guarantees AES 256-bit end-to-end encryption, exportable audit logs and automatic session recording. These and many other security measures and features make ISL Online fully compliant with strict security standards clients expect.
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Create a Support Team You Will Be Proud of
Manage your help desk operators centrally and optimize their performance by utilizing the live monitoring and powerful reporting features.
Rich Features, yet Simple to Use, Fast and Reliable
Technicians from all over the world simply love using ISL Online!
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- Dashboard
- Control
- Files
- Chat
- Monitors
- View
- Whiteboard
- Keyboard
- Info
- Quality
- Tools
- Record
- Close
- Full Screen
