Tips to protect remote support from interruptions
Block Remote Input helps technicians prevent accidental clicks, typing, and closed windows during remote support or maintenance. Learn how it works in attended and unattended ISL Online sessions, when confirmation is required, and which devices support it.
How to organize remote computers with tags and keep them clean
Learn how to organize remote computers with tags in ISL Online so your team can find the right device faster. This guide covers how to add, search, filter, and clean up tags for unattended computers, plus what’s new in ISL Online tag management.
ISL Online named a Customers’ Choice in the 2026 Gartner® Peer Insights™ Voice of the Customer for Remote Desktop Software
Verified IT reviewers gave ISL Online a 4.8 out of 5 rating and 100% willingness to recommend, highlighting reliable remote support, secure access, and responsive support.
Remote Access Management at Scale: Managing Users, Computers, and Permissions Efficiently
Managing unattended remote access across multiple users and devices quickly becomes difficult without centralized control. This article explains how ISL Online’s Administration section helps IT teams organize remote computers, manage permissions, enforce security policies, audit administrator activity, and scale remote access management efficiently across the entire environment.
Email verification is now required for users without 2FA
ISL Online is rolling out email verification for users without 2FA configured. Here is what is changing, what you need to do, and how to use the new admin tools.
Secure Unattended Remote Access: Authentication Methods and Security Controls Explained
Learn how to secure unattended remote access with the right authentication methods and built-in controls in ISL Online.
Remote Support Software for MSPs: How Kanj Technologies Scaled to 1,700 Devices
UK-based MSP Kanj Technologies has used ISL Online remote desktop since 2008. Its CEO shares key insights on choosing remote support software that supports scalable, efficient MSP operations and long-term growth.
ISL Light 5: A Side-by-Side Look at the New Toolbar
We’ve released ISL Light 5 with a redesigned toolbar that makes remote sessions easier to navigate and key tools quicker to access. We take a closer look at the new layout and show how tools from the previous version have been reorganized into clearer menus.
Key Improvements That Shaped ISL Online Remote Desktop Software in 2025
In 2025, ISL Online focused on making remote desktop software more predictable, secure, and easier to manage. Highlights include improved administration tools, Android unattended access, SSO enhancements, browser-based sessions, and major desktop streaming upgrades.