Remote

Support. Access. Work.

Remotely control computers or mobile devices. Access remote computers to provide technical support to your clients or work from home.

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Remote support

The Most Reliable Remote Desktop Softwarelink

ISL Light is a secure and reliable remote deskop application that allows you to support your customers or access unattended computers. It's affordable and it just works!

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Feature-rich but Simple
Feature-rich but Simple

Support with Confidence.
Fast and Easy. link

ISL Light inspires with its ease of use and rich features. It gives you the confidence to focus on what you do best - offer efficient and reliable remote support to your customers.

Support with Confidence

Access Unlimited Computerslink

Set up permanent access by installing a remote access agent on any computer. Manage and control an unlimited number of unattended remote computers.

Access Unlimited Computers

Work from Homelink

Configure your office computer for telework in less than a minute. Securely access your office computer from home, or while you are on the go. Screen sharing technology enables you to efficiently work remotely at any time, from anywhere in the world.

Learn more about telework
Work from Home

End-to-End Encryption (E2EE)link

ISL Online uses the RSA 2048/4096-bit public/private key exchange to negotiate symmetrical AES 256-bit end-to-end encryption to protect the data transfer between the local and remote computer.

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End-to-End Encryption (E2EE)

Offer the Highest Securitylink

Symmetrical AES 256-bit end-to-end encryption

Symmetrical AES 256-bit end-to-end encryption

GDPR compliance

GDPR compliance

ISO/IEC 27001:2013 certified

ISO/IEC 27001:2013 certified

Two-factor authentication

Two-factor authentication

Logs and accountability

Logs and accountability

Regular security audits

Regular security audits

External authentication

External authentication
(LDAP, SAML 2.0. etc.)

Automatic session recording

Automatic session recording

Konica Minolta

We can effectively resolve as many as 80% of all issues remotely with ISL Online. Such fast reaction times are crucial to maintaining a good relationship with the customer.

Joerg Sitzlack, System Manager,
Konica Minolta Business Solutions Europe GmbH

Support Mobile Deviceslink

Fix issues on Android and iOS mobile devices from anywhere. Get a live view of your client’s remote screen and solve issues fast.

Learn more about mobile support
Support Mobile Devices

Empower Your Teamlink

Create unlimited users within your ISL Online account and centrally manage your teammates' permissions.

Empower Your Team

Manage Multiple Monitorslink

Display all remote monitors on a single screen, or view each monitor in a distinct window while controlling a remote computer. Toggle between remote monitors or drag and drop files from one monitor to another.

User manual
Manage Multiple Monitors

Administration Mode

Enable administrative mode to perform administrative tasks on a remote computer. Install new software on the remote machine, open Task manager by pushing Ctrl+Alt+Del, reboot the system and confirm the Windows UAC dialogues remotely.

Cross-Platform

Connect from your computer, phone or tablet to another computer or mobile device regardless of its operating system (Windows, macOS, Linux, iOS, Android). Explore the endless possibilies of cross-platform connectivity.

View system requirements

Share Computer Groups

Organise your remote computers into groups according to location, function, operating system, or any other criteria you specify. Share a group of computers with the members of your team to grant them access and permissions to selected computers.

Cut the Costs by 70%

Our enterprise users’ experience shows you can save considerable time and money by introducing a professional remote desktop tool and solve up to 90% of all tech issues remotely.

Cloud & Self-Hosted Plans Availablelink

Select a plan that best fits your business needs and workflow. Choose a cloud, on-premise or a hybrid cloud license. Each license allows you to create unlimited users, install software on unlimited workstations and support unlimited clients.

Choose your pricing plan
Cloud and Self-Hosted Plans Available

Millions of Happy Users Worldwidelink

IT professionals and help desk technicians from small and medium-size businesses to Fortune 500 companies have been using ISL Online since 2001.

Konica Minolta
Avast
TV Azteca
Swiss Post
Mango
AT&T
Cannon
El Corte Ingles
Read success stories
ISL Online category leader on GetApp

ISL Online was recently named a category leader in remote support by Gartner's GetApp.

Read full report

Winners of the Product Testlink

ISL Online received the highest score in the independent remote desktop control software test performed by "c't - Magazin für Computertechnik" - the largest IT magazine in Europe.

c't - Magazin für Computertechnik
Read article

Users' Feedback is What We Value the Mostlink

Capterra

"Makes our business run smooth"

"It really does do what it says 'on the tin'. I have used this product for several years and find it invaluable for supporting SME clients around the South of England, but I know I could equally easily deploy it to users anywhere... I also love the fact that the development team is continually coming up with extra features."

More reviews on Capterra

4.5 Stars
G2 Crowd

"Easy to use"

"The flexible trial period, great value for money, most of the features of the better-known remote support software tools but realistically priced. Scalable solution with many added features provided as add-ons. Very good support to make your transition from another solution as smooth as possible. Nice people to deal with. Unattended access works very well, an integrated chat window can be incorporated into your website and the product can be white-labeled if required and customised to your organisation."

More reviews on G2

5 Stars
Software Advice

"Perfect tool for our support"

"We use Remote Support, Remote Access (ISL AlwaysOn), and Live Chat (ISL Pronto). It simplifies connecting with anyone, anywhere. The remote support is probably the easiest on the market. We have a link to the Live Chat on our website and that allows us to immediately communicate with customers, then effortlessly connect to support and even do audio or video chat as well."

More reviews on Software Advice

4.5 Stars

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