Überblick

The toolbar remains divided into three main sections:

• Left Section: Access to session, desktop and files controls.
• Center Section: Tools for managing the remote desktop view and other tools (administrative mode, restart, send ctrl+alt+del etc.).
• Right Section: Chat, camera/mic and window control features.

ISL Light > Session > New Toolbar

Session menu

ISL Light > Session > “Session” menu

• Dashboard: Access the central hub to view all ongoing sessions or computers. Ideal for quickly switching between active support cases or managing unattended devices.
• Edit Session: Add a session name or internal notes to help organize and filter sessions in dashboards and reports.
• System Info: View detailed technical data about the remote computer (e.g., OS, CPU, RAM, IP) to aid troubleshooting and diagnostics.
• Start Recording: Record the current session, including chat, audio, and video. Useful for documentation, compliance, or training review.
• Invite Operator / Transfer Session: Bring in another operator or hand off the session without requiring the client to reconnect or re-enter codes.
• Connect via RDP/SSH: Initiate a remote session using native RDP or SSH protocols.
• Pause Session: Pause an active session and resume it later, even from another device. This avoids requiring the client to re-enter a session code.
• End Session: End an active session.

Desktop Menu

ISL Light > Session > "Desktop" menu

• View Desktop: Display the remote desktop interface for real-time support.
• Share Desktop: Share your own screen with the remote user. You can choose to share your entire screen, a specific application, or a selected region.
• Request Control: If the mouse/keyboard control is taken or not enabled, you can request it via this option. The remote user must approve your control request.
• Display Area: Choose to view the full desktop, monitors or select a custom region.
• Stop Desktop Streaming: Ends desktop viewing or sharing.

Files Menu

ISL Light > Session > "Files" menu

• Send Files: Transfer files from your computer to the remote device.
• Receive Files: Transfer files from the remote device to your computer.
• Eventlog: Access file transfer logs to monitor upload/download actions during the session. Helpful for auditing and tracking file movement.
• Display Transfers: Open a panel showing active and past file transfer progress. Provides real-time status of queued or completed actions.
• Open File Manager: Launches a dedicated dual-panel file manager for advanced file navigation and transfer operations between local and remote device.

Monitors & Scaling

ISL Light > Session > Display Settings

• Monitor 1 / Monitor 2 / Monitor ... / All Monitors: Switch between individual remote monitors or display all of them.
• One-to-One Size: Displays the remote desktop at its native resolution without scaling. Ensures pixel-accurate rendering.
• Fit to View: Scales the remote screen to fit within the local window, maintaining visibility without requiring scrollbars.

Whiteboard-Werkzeuge

ISL Light > Session > "Whiteboard" menu

• Tool: Draw freely on the remote screen using a virtual marker. Ideal for annotating during explanations or training.
• Pointer: Highlight specific elements on the remote screen with an arrow indicator. Helps direct attention without drawing.
• Clear All: Removes all annotations from the remote screen.
• Clear manually: Annotations remain until manually cleared.
• Clear automatically in 5 seconds: Auto-removes annotations after 5 seconds delay.
• Clear automatically in 10 seconds: Auto-removes annotations after 10 seconds delay.
• Mouse Control: A button to the right of the whiteboard tools that switches back to mouse control.

View Menu

ISL Light > Session > "View" menu

• Optimize Quality / Optimize Speed: Quick presets to prioritize either image quality or performance. Useful when network conditions change during the session.
• Quality: Manually set the display quality (Low, Medium, High, Best). Higher settings improve readability at the expense of increased bandwidth usage.
• Screen Resolution: Adjust the remote display resolution to match your local screen. This improves visual alignment and makes working easier when both sides share the same resolution.
• View Options: Choose from simplified scaling presets like Fit to Screen, Fill, 1:1, 1:2, or Fit by Width/Height to adjust the remote view as needed.
• Toolbar: Set toolbar position (top, left, right).
• Desktop Driver: Select which driver should be used to capture the remote screen updates.
• Open Monitors in Multiple Windows: Open each remote monitor in a separate window.

Tools Menu

ISL Light > Session > "Tools" menu

• Ctrl + Alt + Del: Sends a sequence to the remote system. Commonly used to access login, lock, or task manager screens.
• Paste (Simulate Typing): Sends clipboard content as simulated keystrokes. Useful for pasting text into secure password fields where clipboard pasting is disabled.
• Print Screen: Adds to clipboard a screenshot of the remote desktop.
• Administrative Mode: Elevate the session to gain admin privileges on the remote desktop.
• Quick Launch: Access applications for faster troubleshooting.
• Enable Black Screen (Curtain mode): Blanks out the remote display to protect sensitive actions from on-site viewing. Useful for privacy or unattended maintenance.
• Lock Computer: Lock the remote device.
• Disable Clipboard: Temporarily turn off clipboard synchronization between local and remote systems. Useful when clipboard content should remain isolated for privacy or security reasons.
• Keyboard Layout: Adjust or synchronize the keyboard layout between local and remote systems. Helps avoid input mismatches when using different regional settings.
• Stream Remote Sound: Plays audio from the remote device.
• Set Unattended Access: Configure the remote computer for unattended connections. Allows future access without requiring manual approval from the remote user.

Chat, Camera & Mic

ISL Light > Session > "Right Section" aka Communication & Window Controls

• Chat: Operators and clients can exchange text messages during a remote session. Useful for clarifying actions, sharing instructions, or copying error messages without interrupting screen sharing.
• Camera and Microphone: The "Camera" and "Microphone" buttons are available in the toolbar, allowing you to start or manage audio and video with a single click.

Window Controls

ISL Light > Session > "Right Section" aka Communication & Window Controls

• Hide/Show Toolbar: Manually show or hide the session toolbar.
• Full Screen: Expand the remote session to full-screen mode.