Pay Per Use

For occasional use

Standard

Cloud License

Premium

Cloud License

Enterprise

Managed Private Cloud

billed at /500 minutes

Contact Us

billed at starts at /year

Contact Us

billed at starts at /year

starts at /year

Prepaid

Unlimited

5 licensed users

Unlimited users

Unlimited users

Unlimited users

Unlimited devices

Unlimited devices

Unlimited devices

Unlimited devices

Mobile device support

Mobile device support

Mobile device support

Mobile device support

Connect via RDP

Connect via RDP

Connect via RDP

Connect via RDP

User management

User management

User management

Device permissions

Device permissions

Device permissions

Standard customisation

Advanced customisation

Advanced customisation

SSO/SAML

SSO/SAML

Premium support

Premium support

Single-tenant system

Account manager

Self-Hosted

On-premises

Enterprise

Managed Private Cloud

Contact Us

billed at starts at /year

starts at /year

Unlimited

Unlimited users

Unlimited users

Unlimited devices

Unlimited devices

Mobile device support

Mobile device support

Connect via RDP

Connect via RDP

User management

User management

Device permissions

Device permissions

Advanced customisation

Advanced customisation

SSO/SAML

SSO/SAML

Premium support

Single-tenant system

Account manager

15-day money back guarantee. Prices in GBP, tax not included.

15-day money back guarantee. Prices in GBP, tax not included.

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Compare our Plans

Pay Per Use Standard Premium Self-Hosted Enterprise
License
Concurrent users Charged per minute One per license One per license One per license One per license
Managed Devices Unlimited Unlimited Unlimited Unlimited Unlimited
Licensed users 5 Unlimited Unlimited Unlimited Unlimited
Connect from (Devices) Unlimited Unlimited Unlimited Unlimited Unlimited
Connect to (End-users) Unlimited Unlimited Unlimited Unlimited Unlimited
Validity 12 months 12 months 12 months 12 months 12 months
Updates & Upgrades Free Free Free Free Free
Hosting Cloud Cloud Cloud On-Premises Private cloud
Customer support check check check check Account manager
Mobile device support check check check check check
Standard Customisation N/A check check check check
Premium Services
Single Sign-On N/A N/A check check check
Advanced Customisation N/A N/A check check check
Premium Support N/A Not included check Not included check
Security
Two-Factor Authentication check check check check check
AES 256-bit End-to-End Encryption check check check check check
RSA 2048/4096-bit Key Exchange check check check check check
Port Filtering check check check check check
Forward proxy support check check check check check
Reverse proxy support N/A N/A N/A check check
Allow / deny list check check check check check
Remote desktop features
Remote support check check check check check
Unattended Access check check check check check
Connect via RDP/SSH check check check check check
Share my screen check check check check check
Pause a session check check check check check
Invite an operator check check check check check
Transfer remote session check check check check check
Select region check check check check check
Administrative mode check check check check check
Restart and reconnect check check check check check
Record a session check check check check check
File Manager check check check check check
Chat check check check check check
Audio/Video call check check check check check
Multiple monitors check check check check check
Whiteboard tools check check check check check
View options check check check check check
Change screen resolution check check check check check
Colour depth check check check check check
Clipboard check check check check check
Keyboard commands check check check check check
Quick launch check check check check check
System info check check check check check
Stream remote sound check check check check check
Black screen (Curtain mode) check check check check check
End of session notes check check check check check
Unattended access features
Computer groups check check check check check
Share computers check check check check check
File sharing check check check check check
Access password check check check check check
Notifications check check check check check
Local user consent check check check check check
Auto-lock on start check check check check check
Automatic session recording check check check check check
Enable access filters check check check check check
Computer access history check check check check check
Management features
Administration check check check check check
Reports check check check check check
User management check check check check check
Permissions check check check check check
Manage license usage check check check check check
REST API N/A check check check check
External authentication N/A N/A N/A check check

Top Questions

  • What do I get with an ISL Online license? add_circle remove_circle

    The number of purchased licenses determines the maximum number of concurrent users within your organization. A concurrent user is anyone who runs one or multiple sessions at the same time from any device.

    For example, with 3 licenses, users A, B, and C can each run multiple concurrent sessions on their devices, while additional users will need to wait for an available license to start their session.

  • What is a session? add_circle remove_circle

    You start a remote desktop session when you connect to a remote computer or a mobile device.

  • How many remote clients can I support? add_circle remove_circle

    You may connect to an unlimited number of clients (end-users) to provide remote support.

  • How many managed devices can I have? add_circle remove_circle

    You may connect to an unlimited number of managed devices.

  • How do I get an invoice? add_circle remove_circle

    After you have successfully completed your purchase, we will send you a copy of your invoice within two business days.

  • Can you give me an example? add_circle remove_circle

    Number of licenses

    Number of concurrent users

    =

    The number of purchased licenses determines the maximum number of concurrent users within your organization. A concurrent user is anyone who runs one or multiple sessions at the same time from any device.

    You bought 3 licenses.

    Sessions
    Sessions
    Sessions

    With 3 licenses, users A, B, and C can each run multiple concurrent sessions on their devices...

    Licensing
    Licensing
    Licensing
    Licensing
    Licensing

    ...while additional users will need to wait for an available license to start their session.

Millions of Happy Users Worldwidelink

IT professionals and help desk technicians from small and medium-size businesses to Fortune 500 companies have been using ISL Online since 2001.

Cannon
Konica Minolta
Avast
AT&T
Mango
Mitsubisdhi Chemical
Singtel
Thyssenkrupp
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