ISL Online: The TeamViewer Alternative

The remote access solution with the fewest limits on licensed users and managed devices, human support for all, and the industry's lightest client.

  • Licenciamento completo, flexível e simples, baseado em usuários simultâneos.
  • Mobile apps included in the license at no extra cost.
  • Todos os recursos essenciais de acesso remoto e desktop remoto disponíveis por um preço melhor.
  • User-friendly one-time codes and links allow clients to join via industry's lightest client without any technical knowledge.
  • Scale up (or down) your license seamlessly online. No letters of prior notice or phone calls required.
  • Suporte humano disponível para todos os usuários, mesmo durante o período de teste, com escalonamento rápido de problemas técnicos que exigem conhecimento mais especializado e atuação prática.

ISL Online is trusted by leading brands worldwide

Join hundreds of companies worldwide that already trust ISL Online’s secure remote access solution!

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No credit card required.

What’s the main difference?link

ISL Online

  • Transparent licensing based solely on concurrent users with limits for licensed users and managed devices set significantly higher than TeamViewer.
  • Conecta todos os usuários diretamente a agentes de suporte reais por meio de vários canais. Oferece horários de suporte estendidos com escalonamento rápido de problemas técnicos que exigem mais conhecimento prático.
  • Premium features such as SSO, Premium support with fast-track assistance, rich customization options and white label, mass deployment, mobile apps, and many more are available at much lower price.
  • Remote access software for professionals only. No freemium model.
  • Ideal for businesses seeking unlimited licensed users and managed devices without escalating costs, combined with human-centered support and user-friendly connection options for non-technical users.

TeamViewer

  • Estrutura centrada em complementos com planos em níveis e add-ons modulares que aumentam tanto o custo quanto a complexidade.
  • Restricted support options to paying users only. Offers standard business hours assistance with extended hours and response times for enterprise customers.
  • Premium features available only within TeamViewer Tensor, TeamViewer's priciest plan, which does not display pricing publicly on their website.
  • TeamViewer offers a freemium model designed for personal, non-commercial use, which comes with significant limitations and restrictions.
  • Ideal for organizations requiring specialized applications for different support scenarios with advanced add-ons, such as TeamViewer Assist AR Lite (at an extra cost) that allows AR-assisted troubleshooting and more integration options.
Feature-rich but Simple
Feature-rich but Simple

Ready to switch from TeamViewer to ISL Online?

Comece em 3 passos simples!

1. Criar uma conta

Sign up for a free ISL Online account. No credit card required.

2. Importar seus usuários

Importe facilmente seus usuários para o ISL Online. Nossa equipe de suporte está pronta para ajudar em cada etapa do processo.

3. Implantar em massa nos computadores

Set unattended access across multiple computers using our Custom Deployment Link.

Start Your Free 15-Day Trial!

No credit card required.

Why choose ISL Online over TeamViewer?link

Switch to ISL Online for its ease of use, cost-effective scaling, and reliable support. Solve issues with a solution built for simplicity and security.

Simple and transparent pricing

ISL offers an all-inclusive licensing model that grows with your needs. No more complexity.

TeamViewer

**A estrutura centrada em complementos combina planos em níveis com add-ons modulares que aumentam tanto o custo quanto a complexidade. O plano básico de Acesso Remoto permite apenas um usuário licenciado e três dispositivos não assistidos, com suporte móvel oferecido como um add-on separado.

ISL Online

ISL Online offers a straightforward all-inclusive licensing model based on concurrent users.

Aproveite limites generosos de usuários licenciados e dispositivos gerenciados em todos os planos, sem upsells complexos ou add-ons. Todos os níveis incluem suporte móvel e gravação — recursos que o TeamViewer reserva para planos premium — enquanto nosso plano Premium oferece usuários e dispositivos gerenciados ilimitados.

Escolha entre opções baseadas na nuvem ou auto-hospedadas para atender exatamente às suas necessidades, sem custos ocultos ou restrições de dispositivos que limitem sua escalabilidade.

Simple and transparent pricing
Suporte humano para todos

Obtenha ajuda especializada quando precisar, mesmo durante o período de teste.

TeamViewer

Restricts all support options to paying users only. During your trial period, you're left to figure everything out on your own with no assistance available.

ISL Online

ISL Online connects you directly to real support agents through multiple channels, regardless of subscription status.

Live chat connects you to a human operator within seconds, even during your 15-day trial. Technical issues that require more hands-on expertise get escalated promptly.

With extended support hours (8:00-22:00 CET for live chat) and local offices in multiple countries around the globe, help is always available when you need it, in contrast to competitors’ limited support hours and tiered response times.

With Premium Support you receive fast-track assistance, ensuring your queries are answered with utmost priority.

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Fale com o suporte

Weekdays: 08:00 to 22:00
Central European Time (CET)

Start Chat
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Send us a message

We will get back to you within one business day.

Write Message
mail
Request a quote

Entre em contato com nossa equipe de vendas para obter um orçamento personalizado.

sales@islonline.com
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Ligue para nós

Weekdays: 08:00 to 22:00
Central European Time (CET)

Encontrar parceiro local
User-friendly connections

Make remote support accessible for all users, also on slow networks.

TeamViewer

The relatively large client size (30MB+) requires considerable system resources, which may affect performance, particularly for users with limited bandwidth or older hardware.

ISL Online

ISL Online generates one-time codes or links that allow clients to join sessions instantly via our ultra-lightweight app. It launches in seconds, even on older devices and slow connections, ensuring seamless support without delays.

Além disso, o uso eficiente de recursos do ISL garante que a sessão remota não sobrecarregue o desempenho do sistema, permitindo que você mantenha a responsividade no dispositivo remoto enquanto trabalha.

Meanwhile, our client-friendly connection system makes it incredibly simple for non-technical users to get support without confusion.

User-friendly connections
Ferramentas Remotas Avançadas

Use specialized tools that enhance productivity without additional costs.

TeamViewer

Offers basic remote access capabilities and requires premium tiers or add-ons for specialized functions like comprehensive audit logs, mass deployment, mobile device support, incoming connection reporting and some others.

ISL Online

ISL Online's Standard Plan includes access to the Administration Dashboard, where you can centrally manage your remote computers and users. Organize your devices into computer groups, create new users or user groups, and assign tailored permissions to control access to specific computers or groups. You can also configure domain-wide settings that apply to all users.

The Audit page provides a detailed log of all activities within the Administration Dashboard, enabling efficient oversight and traceability. You can filter events by type (e.g., “user created”), user, timestamp, event status, and more. For each entry, you can see when the event occurred, whether it was successful, who initiated it, and other relevant details.

Ferramentas Remotas Avançadas
Conexões diretas e seguras

Secure your computers with minimal data exposure.

TeamViewer

Provides strong authentication and industry certifications. Offers freemium tier which supports broad user adoption but may introduce security risks if not properly controlled and monitored.

ISL Online

ISL Online complies with strictest security standards and holds key industry certifications. It does not offer a freemium plan, as it is designed exclusively for professional use.

Para dispositivos de acesso remoto (ISL AlwaysOn), o ISL Online utiliza uma arquitetura de senha de acesso ao computador que mantém as credenciais vinculadas a computadores individuais, e não a contas de usuários. Isso significa que, mesmo no improvável caso de comprometimento do servidor, invasores não conseguiriam acessar suas máquinas.

ISL Online's security-first design includes automatic clipboard clearing when sessions end, operator-initiated connections, and unique session codes for each connection.

These and other architectural decisions have made ISL Online a trusted choice among banks, healthcare providers, and security-conscious organizations worldwide for over 22 years.

User-friendly connections
Side-by-side plan comparison

ISL Online vs. TeamViewerlink

TeamViewer Business

€57,80

per month/billed yearly

ISL Online Standard

€29,90

per month/billed yearly

Licensed user 1 usuário licenciado 40 usuários licenciados
Conexões simultâneas 1 concurrent channel
(up to 3 concurrent sessions per channel in tabs)
1 concurrent user
(unlimited concurrent sessions per same user)
Managed devices 200 dispositivos gerenciados 1000 dispositivos gerenciados
Transferência de arquivo
Unlimited attended devices to connect to
Record and playback sessions
Switch sides
Personalização de marca
Mobile device support
Phone support
Unlimited managed devices to connect to
Unlimited devices to connect from
Outgoing connection reporting
Incoming connection reporting
Mass deployment
Standard integrations add-on (ServiceNow, Freshworks, and others)

Data as of 13 February 2026

TeamViewer Premium

€90,80

per month/billed yearly

ISL Online Premium

€49,90

per month/billed yearly

Licensed user 15 licensed users unlimited licensed users
Conexões simultâneas 1 concurrent channel
(up to 10 concurrent sessions per channel in tabs)
1 concurrent user
(unlimited concurrent sessions per same user)
Managed devices 300 managed devices unlimited managed devices
Segurança de nível empresarial
Phone support
Unlimited devices to connect to
Unlimited devices to connect from
Outgoing connection reporting
Mobile device support
Incoming connection reporting
Mass deployment
SSO
Personalização avançada / White label
Standard integrations add-on (ServiceNow, Freshworks, and others)

Data as of 13 February 2026

ISL Online is made to connect!link

**Desde 2001, nossa missão é fornecer software seguro e confiável para profissionais de TI e técnicos de help desk, desde pequenas e médias empresas até companhias da Fortune 500.

support_agent
Remote Support

Permitindo que equipes de TI e suporte acessem e controlem os dispositivos dos usuários finais para diagnosticar e corrigir problemas sem presença física.

home_work
Remote Work

Screen sharing technology enables you to efficiently work remotely at any time, from anywhere in the world.

Remote monitors
devices
Unattended Access

Permitindo que administradores de TI se conectem com segurança e operem computadores ou servidores não assistidos a partir de qualquer local.

co_present
Remote Sales

Aumente as vendas compartilhando sua tela com clientes em potencial. Apresente seus produtos ou serviços em tempo real, oferecendo uma experiência de vendas envolvente e interativa.

O Feedback dos Usuários é O Que Mais Valorizamoslink

Recomendado pelos Nossos Usuárioslink

Capterra
Capterra
G2 Crowd
Sourceforge
Sourceforge

Ready to switch to ISL Online?

Tenha usuários e dispositivos ilimitados, suporte humano e conexões fáceis de usar com o modelo de licenciamento completo do ISL Online.

Start Your Free 15-Day Trial!

No credit card required.

Tem Perguntas?link

Tudo o que você precisa saber sobre o produto e a licença.

  • Como a segurança do ISL Online se compara à do TeamViewer?

    ISL Online's security architecture fundamentally differs from TeamViewer's in several key ways:

    Unlike TeamViewer's account-based system, ISL Online uses system-based password protection for remote access devices (ISL AlwaysOn) keeping credentials tied to individual machines rather than user accounts.

    Our security-first approach includes automatic clipboard clearing when sessions end, operator-initiated connections, and unique session codes for each connection. We don't offer a freemium tier, which makes us less targeted by users with malicious intent compared to TeamViewer.

    Our security architecture has made ISL Online a trusted choice among banks, healthcare providers, and security-conscious organizations worldwide for over 22 years.

  • What does "concurrent user" mean?

    Um usuário simultâneo é qualquer pessoa que execute uma ou mais sessões ao mesmo tempo a partir de qualquer dispositivo. O número de licenças adquiridas determina o número máximo de usuários simultâneos dentro da sua organização.

    Por exemplo, com 3 licenças, os usuários A, B e C podem cada um executar várias sessões simultâneas em seus dispositivos, enquanto os usuários adicionais precisarão aguardar uma licença disponível para iniciar sua sessão.

  • Is there a minimum contract length or commitment for ISL Online?

    ISL Online offers flexible licensing options to suit your needs with no long-term commitment required:

    • Annual subscriptions: Starter, Standard, Premium, and Self-Hosted plans with yearly billing
    • Planos Enterprise personalizados: soluções sob medida para implantações de maior porte

    You can easily upgrade, downgrade, or cancel your subscription at any time online. No prior notice needed.

    Todos os planos incluem um teste gratuito de 15 dias, sem necessidade de cartão de crédito, oferecendo tempo para avaliar totalmente a plataforma. Diferente do teste restritivo do TeamViewer, que não oferece suporte, nosso período de teste inclui acesso à nossa equipe de suporte humano para ajudar você a começar imediatamente.

  • What security certifications does ISL Online have?

    SL Online maintains an extensive certification and compliance adherence portfolio.

    Certificados:

    • ISO/IEC 27001 (Information Security Management),
    • ISO 14001:2015 (Environmental Management),
    • ENS (Medidas de Segurança de Alto Nível),
    • ACN: Estrutura Nacional de Segurança da Itália

    Conformidade com normas:

    • DORA (Resiliência Operacional Digital),
    • SOC 2 (Service Organizations),
    • NIS-2 Directive (Cybersecurity),
    • WCAG 2.0 (Accessibility),
    • GDPR (Proteção de Dados),
    • Cyber Essentials (Reino Unido),
    • HIPAA (Saúde),

    Our security architecture features AES 256-bit encryption, ECDSA P-256 key negotiation, two-factor authentication, and direct connections via STUN/TURN technology.

  • Como o ISL Online lida com configurações de múltiplos monitores?

    ISL Online provides the most intuitive multi-monitor experience with three distinct viewing modes:

    • View each monitor in its own separate window with full drag-and-drop functionality between windows
    • Switch between individual monitors with a simple selection interface
    • View all monitors simultaneously in a single window
  • Como o ISL Online lida com acesso não assistido em grande escala?

    ISL Online offers comprehensive mass deployment capabilities designed for enterprise environments: deploy via email, links, session codes, or during active sessions, generate personalized links with predefined parameters (computer alias, groups, tags), deploy settings across multiple machines simultaneously, organize computers into groups with granular access permissions, set specific access hours, session duration limits, auto-termination, and connect to remote machines without VPN configuration or firewall changes.

  • What operating systems and devices does ISL Online support?

    ISL Online supports all major platforms:

    • Windows
    • macOS
    • Linux
    • Android e iOS: aplicativos móveis para suporte e acesso remoto
    • Acesso baseado em navegador para operadores

    Our ultra-lightweight client runs efficiently even on older devices and slow connections, unlike TeamViewer's resource-intensive 30MB+ client.

  • Will I lose any functionality when switching from TeamViewer?

    That depends on your current TeamViewer plan. TeamViewer offers specialized annotation tools and augmented reality features, however, ISL Online has other advantages:

    • Ultra-lightweight client (1.9MB vs TeamViewer's 30MB+)
    • Mobile apps included at no extra cost
    • Premium features available at a lower price
    • Personalização avançada
    • Mass deployment
    • Gerenciamento avançado de arquivos com trilhas de auditoria detalhadas
    • Suporte centrado nas pessoas disponível até mesmo durante os períodos de teste.

    We will assist you with the TeamViewer data export/import process to ensure a smooth and seamless transition to ISL Online. Using our Custom Deployment Link Wizard it’s easy to install unattended access across multiple remote computers.

Still not convinced?

Learn all about the differences between TeamViewer and ISL Online in our in-depth comparison article.

Read TeamViewer vs ISL Online

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