Do Your Customers Speak a Different Language? Choose Live Chat with Automated Translations
“¡hola”, “Pozdravljeni”, “你好” … How often do you have troubles understanding and assisting your international customers? While finding a local partner might be the best solution for high priority markets, offering a live chat customer service with high quality automated translations might be the best alternative for other markets.
Kick-Start Business Meetings with Cross-Platform Web Conferencing
Just 2 months after the iOS release, we are proud to announce that our web conferencing software, ISL Groop, has just become a complete cross-platform solution for businesses. We have introduced support for the last major operating system in line, the Android. ISL Groop now enables businesses to spontaneously conference from anywhere on a device […]
ISL Online Showcasing at SITS in London
After an enjoyable week at the Vegas’s HDI, we are headed for yet another exciting event this week.
Saving an Oil Rig from Vegas
A million dollar question: how do you save a damaged oil rig with the ISL Groop iOS? Easily, according to Warren, our technical guy, who is flexing his muscles in Vegas with the brand new web conferencing software. Let’s see what he has to say.
Transfer Active Remote Desktop Sessions from One Supporter to Another
You know that situation when you take over a client with a technical issue, start a remote desktop session with great confidence to fix it in minutes and then suddenly realize you have no idea of the matter? That. Naturally, the client would be in much better hands with your colleague technician. In response to […]
ISL Groop iOS Offers Total Mobility with Online Meetings on iPhone and iPad
ISL Groop for iOS is out and free for downloading on the App Store! Your favourite online meeting app now indeed enables the whole team to collaborate from anywhere. In terms of mobility, should you be in the back of a taxi or outside with the kids, you can join an online meeting from an […]
See you at HDI in Vegas!
If you’ve been there, then you know it’s a must for all of you IT service and technical support pros. With over 2,200 elite professionals attending and presenting this year at HDI, I am sure you already have your bags packed. ISL Online experts are going as well and will be showcasing our latest technology […]
Happy New Year 2013
It’s time to look back on the achievements in 2012 and make plans for the future. The ISL Online team has selected a few highlights of the year 2012.
10 Ways to Start a Remote Desktop Session
It is important that you understand that the ISL Online services (ISL Light, ISL AlwaysOn, ISL Pronto and ISL Groop) are based on the distributed network of servers. The availability of the ISL Online Network exceeds 99.95% annualy.