ISL Online Blog

As ISL Online is a big remote work promoter, some of our team members move regularly to the seaside during the summer months. In order to work, not to slack 24/7 (although that sounds much better, obviously). Well, also for some pleasure, surely, but that’s usually after a successful business day. And while some of […]

Fixing mobile devices in minutes and maintaining them through time-saving remote access has positive effects on businesses on all levels. It not only keeps mobile devices to function smoothly throughout the day thus keeping their users happy, but it also solves the ever-growing need for quick on-demand remote support for smartphones and tablets critical for […]

Updated on March 21, 2022 by Barbara Viskovic Remote desktop software which lets you tap into a remote computer and control it through another 21/machine is one of the key tools for an efficient support centre. Even though the software delivers amazing functionality, for those daily engaged in tech support activities, it requires some skill […]

Are you that person who understands and values client relationships and gets excited about building businesses? Then you might be just the right person for us. As ISL Online is getting bigger each year, creating more value for our amazing users, we would be proud to grow by yet another team member. We are looking […]

We are proud to present the redesigned ISL Online website! The refreshed website follows the modern flat-design trends as it is not only attractive, easy to navigate and mobile-friendly, but it also has simplified content, and an overall aesthetic appeal. So, finding relevant content or joining a new remote support session is now easier and […]

Choosing the right software for your IT support can be beyond challenge. The challenge, of course, is to find a remote support solution that matches your unique needs perfectly and to incorporate it in your environment. Let’s explore the options and see what the corporate users should be looking at when choosing remote support software.

ISL Online will exhibit for the third consecutive year at the UK’s leading Service Desk and IT Support Show (SITS), in London on 29 -30 April. This year, UK visitors will be able to see a demo of ISL Online’s enterprise remote support solution and the fastest remote access software for the first time. You […]

*An updated article is available here: Seamless remote support for Android mobile devices. As the evermore popular bring-your-own-device (BYOD) has changed the IT industry towards greater mobility over the past few years, ISL Online, too, has empowered users to easily connect to remote computers from practically any desktop or mobile device available (Win, Mac, Linux, […]

According to heartbleed.com, the OpenSSL cryptographic software library, also in use by ISL Online, has a serious vulnerability called the Heartbleed bug. Uncovered by a team of security engineers from Codenomicon and Google Security, the weakness allows attackers to steal information typically protected by the SSL/TLS encryption used to secure the Internet. SSL/TLS provides communication […]