Access a remote computer with user’s consent
Often the easiest and fastest way to provide remote desktop support is to install a remote access agent (ISL AlwayOn) on your client’s computer. This allows the subsequent support sessions to be launched anytime and from anywhere with no interaction required from your client, making the process fast and seamless. However, we still want the […]
How Server License users can avoid “Authenticode Expiry Warning”
These days, our Server License users are receiving automatic system messages from their ISL Conference Proxy servers: “Authenticode will expire on 2018-01-29”. What should Server License users do about this? All system administrators who manage the ISL Online Server License in their organisation are recommended to follow the procedure described below and remove the automatic […]
ISL Online maintains 99,98% uptime in 2017
Also in 2017 ISL Online stayed true to their promise and recorded an impressive 99,9814% uptime, which again exceeded the 99,95% uptime guaranteed in the SLA. Looking at the past 8 years ISL Online kept the average cloud service availability at enviable 99.9823%.
18 security measures remote desktop software should provide
Security is the key criterion on a checklist for anyone looking for remote desktop software. Before you start using a new remote desktop tool, introducing it to your company and clients, you want to make sure that it’s secure like a fort.
Do you know what the tallest building in the world and ISL Online remote desktop software have in common?
The answer is Emaar Properties. Emaar, located in Dubai, the United Arab Emirates (UAE), is one of the largest real estate developers in the UAE and is known for various large-scale projects such as developing Burj Khalifa, the tallest building in the world. Emaar is also an ISL Online customer which uses remote desktop software […]
Devon Air Ambulance: ISL Online contributed to an enormous productivity rise
In this post dedicated to our users, I’m happy to present Devon Air Ambulance, a team of big-hearted people who have flown over 25,000 lifesaving missions since its first mission in August 1992. With two helicopters, their specialist paramedics in critical care are able to reach patients in need of essential medical treatment quickly, often […]
Protect your ISL Online account with two-factor authentication
Our latest release featuring two-factor authentication function is ISL Light 4.4 for iOS. You can download the remote desktop mobile app from the App Store. Two-factor authentication for ISL Light iOS is automatically enabled once you turn on 2FA in your ISL Online account. You need to log in to your account and set up […]
Meet ISL Online at SMAU in Milan
It’s our pleasure to invite you to Milan at the SMAU International event, where we will be showcasing the best of ISL Online remote desktop software from 24th to 26th October. It’s a great opportunity to get a taste of delicious Italian gelato or coffee and discuss efficient technical support at the same time. The […]
ISL Online helps Mexicans after the earthquake
ISL Online offers its remote desktop software free of charge to help people in Mexico overcome the difficult “after-earthquake” period