Terms of Service

Effective as from 15 April 2023

Welcome to ISL Online!

This Terms of Service is a part of a legal framework for the access and use of the Software, consisting of Terms of Service, Privacy Policy, License Agreement, Service Level Agreement (SLA), and Refund Policy (collectively called the “Terms”). Please read all the documents constituting the Terms as they collectively represent a valid and legally binding agreement between You and ISL Online when you are accessing or using the Software.

Download Terms of Service

The Software is developed and provided under the brand name ISL Online on the following addresses www.islonline.com and www.islonline.net (“Website”) by XLAB d.o.o., a private limited company organized under the laws of Slovenia, with the registration number 1639714, VAT ID: SI15779092 and its business address Pot za Brdom 100, 1000 Ljubljana, Slovenia (“ISL Online Headquarters”). "ISL Online" or "We" or "Our" refers to the ISL Online Headquarters or our affiliated companies (subsidiaries) - please see the Imprint for details.

ISL Online develops, grants access to, licenses, and supports the Software in accordance with the Terms. The “Customer” (or “You” or “Your”) refers to a legal entity (or individual person) that wishes to access or use the Software in accordance with the Terms.

The terms defined in the License Agreement shall, unless otherwise specified in these Terms of Service, have the same meaning in these Terms of Service.

PLEASE READ THE TERMS CAREFULLY BEFORE ACCESSING OR USING THE SOFTWARE. BY SELECTING “I AGREE”, ACCESSING, USING OR DOWNLOADING THE SOFTWARE, YOU ARE ACKNOWLEDGING THAT YOU HAVE READ, UNDERSTOOD AND HAVE NO OBJECTIONS TO THE TERMS AND YOU ARE AGREEING TO BE BOUND BY THEM. IF YOU DO NOT AGREE TO THE TERMS, YOU SHOULD IMMEDIATELY STOP ACCESSING OR USING THE SOFTWARE AND NAVIGATE AWAY FROM THE WEBSITE.

  1. Purpose of Business
  2. Privacy
  3. Security
  4. License Agreement
  5. Service Level Agreement (SLA)
  6. Subcontractors
  7. Price List
  8. Currency
  9. Tax
  10. Online Payments
  11. Online Order Via Invoice
  12. Bank Transfer
  13. Authorized Partners
  14. Ordering by Phone/Email
  15. Invoice
  16. Communication
  17. Refund Policy
  18. Governing Law & Jurisdiction
  19. Miscellaneous
  20. Modifications
  21. Imprint