November 2021link

ISL Light 4.4.2116.83 ISL Light 4.4.2116.83

ISL Light 4.4.2116.83 provides new features, some important security updates and bug fixes.

Note: All updates have the release date set to 2021-11-15. Your ESS will need to be the same or higher to be able to update your server. This release is available to all countries except Japan.

  • Set RDP/SSH as the default connection

    When connecting to a remote computer via RDP or SSH, you can now set this option as default. This means that the next time you click on a selected remote computer, the RDP/SSH dialog will open and you will no longer have to search for the RDP connection in the drop-down menu.

    ISL Light - Set RDP/SSH as the default connection
  • Preset toolbar position

    When the client connects to the remote computer, the toolbar is automatically placed at the top. Previously, the client could move the toolbar to the position they prefer, but upon the next connection the toolbar would revert to the top. With the new ISL Light the toolbar position is saved, and a new command line argument has been added to force the toolbar to a certain position.

    Command line:

    ISL_Light.exe --on-connect "main?toolbar_position=left"

    ISL Light - Preset toolbar position
  • Remove ISL Light from windows start menu (customization)

    Added the option to customize ISL Light installation so it does not appear in the start menu on Windows operating systems. Server License users can enable this in ISL Conference Proxy administration. Cloud users please contact support@islonline.com to enable this setting.

    ISL Light installer defaults Windows:

    SkipStartMenu=true

Bug Fixes

  • Pin/unpin was not working correctly

    When clicking on the "pin" button, the toolbar was not hidden while in full screen mode. Toolbar behaviour is now fixed, and the toolbar is now hidden while unpinned. The toolbar is also unpinned by default on full screen. Individual toolbars are now also hidden/shown correctly when using multiple windows.

  • Remote desktop was scaled while in 1:1 view mode

    Previously, when the operator had changed the size of apps and text to a value higher than 100% in Windows OS, the remote desktop was also scaled. This meant that 1:1 view mode was not in the native resolution, and was oversized if DPI was set to higher than 100%. The remote desktop is now not scaled when 1:1 view mode is selected.

  • Keyboard did not work as expected with the Korean language on the remote computer

    Previously, the keyboard toggle did not recognize the Korean language automatically. Operators could change the keyboard settings from automatic to remote, but it's inconvenient to do so for each connection.

    ISL Light will now check whether the local keyboard is set to Korean, and will automatically select the remote keyboard layout. This should allow users to directly input Korean characters.

  • Horizontal scrollbar appeared in 1:1 scaling mode if the window height was reduced

    In some cases, a horizontal scrollbar would appear when the window height became smaller than the remote resolution. This would happen regardless of the width of the window.

    The defect was fixed.

  • Computer went to sleep mode when connecting via ISL AlwaysOn to Windows 11 with black screen enabled in connect options

    Some users experienced an issue when connecting to a remote Windows 11 computer using an AMD graphics card, and the connect option "Enable black screen". In these cases, the remote computer would go into sleep mode.

    The black screen functionality was redesigned and the defect was fixed.

  • Other fixes & improvements

    Security updates, bug fixes and other improvements.

  • Read full release Info

October 2021link

ISL Light 4.4.2116.71 ISL Light 4.4.2116.71

ISL Light 4.4.2116.71 provides new features, some important security updates and bug fixes.

Note: All updates have the release date set to 2021-10-18. Your ESS will need to be the same or higher to be able to update your server. This release is available to all countries except Japan.

Important: Minimum macOS version was raised from macOS 10.8 to macOS 10.13!

  • Improved password naming

    We have changed the naming of access passwords to improve user experience.

    "Global password" has been renamed to "Main access password".

    "Password for this connection” has been renamed to "Connection access password".

    When you add a remote computer for the first time, you must set a main access password once the installation is complete. "Main access password" in the dropdown is also now set as the default when you change a password in ISL Light.

    ISL Light - Improved password naming
  • QT 5.15

    We have updated the internal library from Qt 5.5 to Qt 5.15. This brings some new C++ features, improves the stability of the software and provides some bug fixes.

  • Audio/video support on macOS Catalina

    Audio/video call is now supported on MacOS Catalina operating system.

Bug Fixes

  • Eliminated conflicts with antivirus programs

    In rare cases, some antivirus programs (for example, McAfee AV) prevented the launch of ISL Light and ISL Light Client. The launch of the ISL Light application has been redesigned and no longer conflicts with antivirus software.

  • Prompt for credentials (UAC) works correctly

    When User Account Control (UAC) is enabled, Windows prompts for consent or credentials of a valid local administrator account before starting a program or task that requires a full administrator access token. This prompt ensures that malicious software cannot be installed or run undetected.

    ISL Light now detects which User Account Control (UAC) value is set on the remote computer in order to prompt in the correct manner. Enabling Admin mode in ISL Light, with the remote computer's UAC value set to "Prompt for credentials", will now require the credentials to be input by the client, as is expected with this setting.

  • Admin mode works with Azure AD

    In previous versions, Azure AD domain administrators were unable to enable Administrative mode because domain name was extracted from username incorrectly. This issue has now been fixed.

  • Support for Windows display settings

    ISL Light now supports the Windows Display setting "Change the size of text, apps, and other items" when it is not set as the default (100%).

    Windows display settings
  • Accessibility software reads dropdowns

    Accessibility software such as Microsoft Narrator or JAWS now reads dropdown menus in ISL Light.

  • Switch front and rear camera on iOS

    You can now switch between front and rear cameras on an iOS device during a remote support session. The video stream is not interrupted and is continuously visible on the operator's desktop.

  • Numpad keys issue on Linux

    Users reported that numpad keys are not recognized, when connected to remote computer (Centos 7 GNOME on operator and remote side). This issue has now been fixed.

  • Type accented characters when connected from Linux to Windows

    You can now type accented characters correctly when connected from a Linux machine (ISL Light v4) to a Windows machine (ISL AlwaysOn).

  • Other fixes & improvements

    Security updates, bug fixes and other improvements.

  • Read full release Info

September 2021link

ISL Conference Proxy 4.4.2120.54> ISL Conference Proxy 4.4.2120.54 link

Note: All updates, except translations, have the release date set to 2021-09-25. Your ESS will need to be the same or higher to be able to update your server. This release is available to all countries except Japan.

These are server side updates, meaning hosted service users do not need to do anything.

Server license users please check Upgrading Server License.

New Features

  • New "User group details" page

    A new "User group details" page was added where basic user group info is shown. The page lists users of the user group. Users can be added or removed to/from the user group.

    A domain administrator can navigate to this page from:

    Administration > User Groups > Group Details

    New "User group details" page
  • New "Computer group details" page

    A new "Computer group details" page was added where basic computer group info is shown (name, owner). The name and owner can be changed. The page lists members of the computer group, in other words, users or user groups that have access to this particular computer group.

    Members of a computer group can be added/removed or have their permission (group admin, computer manager, connect only) changed. Members from other domains can be removed or have their permission changed. Any invalid members can be removed.

    A domain administrator can navigate to this page from:

    Administration > Computer Groups > Group Details

    New "Computer group details" page
  • Added "Main User" setting

    A user can now be enabled as a "Main User". The main user's settings are protected, meaning they can only be changed by the system administrator (via /conf) or by the main user themself. This means domain administrators will be unable to change the main user's settings via the administration module. A fallback was also added to ensure that main users always have all administration permissions granted.

    Added "Main User" setting
  • Highlight and save only changed settings in ICP

    Selected settings are now highlighted in light blue. In previous versions, when clicking the "Save" button, all settings were saved regardless of whether any were changed. This was now redesigned, and only changes that were made are saved.

    Highlight and save only changed settings in ICP
  • Session join throttler

    Failed attempts to join a session with a code are now throttled.

    New settings were added to Security:

    • Max failed attempts to join a session from IP address (default: 60)
    • Max failed attempts to join a session period in seconds (default: 60)
    • GRID-wide max failed attempts to join a session (default: yes)
  • Protect with reCAPTCHA

    A reCAPTCHA check is now implemented on the forgot password page and in the reset password dialog on the Administration pages.

  • Added sections in "Logs" page

    "Logs" page is now organized with sections for each subsystem.

  • Send and receive file in ISL Pronto chat setting

    Two settings were added to enable/disable file sending and receiving from ISL Pronto chat:

    • "Allow send file in chat"
    • "Allow receive file in chat"
  • Edit invitation email template for ISL Groop

    A new option was added to allow system administrators to modify the email invitation templates for ISL Groop. The new setting is accessible in /conf pages: ISL Groop -> Other -> Uncategorized -> "Invitation email template".

  • Added support for Turkish language in ISL Conference Proxy

    ISL Conference Proxy now accepts translated strings for Turkish (tr) language, and includes them in generated translation files.

  • Updated jQuery from 1.12.4 to 3.6

    jQuery was updated to version 3.6.

  • Updated Bootstrap from v3 to v4.6

    Bootstrap was update to version 4.6.

Bug Fixes

  • Large number of computer groups slows down computer list page load

    In previous versions, rendering a large number of computer groups in the computer list was slow. This was redesigned and the render should now be faster.

  • Allow slow file transfers

    In previous versions, file downloads in the ISL AlwaysOn web interface or ISL Pronto chat failed if the download took more than 20 minutes. This was redesigned and slower downloads are now supported.

  • Other fixes

    Security updates, bug fixes and other improvements.

  • Read full release Info

July 2021link

ISL Light 4.4.2116.42 for Windows ISL Light Client 4.4.2116.42 for Windowslink

ISL Light Client 4.4.2116.42 for Windows provides support for File Manager, some important security updates and bug fixes.

Note: All updates have the release date set to 2021-07-08. Your ESS will need to be the same or higher to be able to update your server. This release is available to all countries except Japan.

  • File Manager support for ISL Light Client

    Users can now manage local and remote files and transfer files using the File Manager window when connecting via session code from ISL Light Client (Windows).

    Note: ISL Light (unattended access) and ISL Light Client (remote support) for MacOS and Linux already supports File Manager.

    ISL Light File Manager

Bug Fixes

  • Eliminated conflicts with antivirus programs

    In rare cases, some antivirus programs (for example, McAfee AV) prevented the launch of ISL Light and ISL Light Client. The launch of the ISL Light application has been redesigned and no longer conflicts with antivirus software.

  • Prompt for credentials (UAC) works correctly

    When User Account Control (UAC) is enabled, Windows prompts for consent or credentials of a valid local administrator account before starting a program or task that requires a full administrator access token. This prompt ensures that malicious software cannot be installed or run undetected.

    ISL Light now detects which User Account Control (UAC) value is set on the remote computer in order to prompt in the correct manner. Enabling Admin mode in ISL Light, with the remote computer's UAC value set to "Prompt for credentials", will now require the credentials to be input by the client, as is expected with this setting.

  • Admin mode works with Azure AD

    In previous versions, Azure AD domain administrators were unable to enable Administrative mode because domain name was extracted from username incorrectly. This issue has now been fixed.

  • Other fixes & improvements

    Security updates, bug fixes and other improvements.

  • Read full release Info

May 2021link

ISL Light 4.4.2104.33 ISL Light 4.4.2104.33 for iOSlink

ISL Light 4.4.2104.33 for iOS provides new features, some important security updates and bug fixes.

Note: ISL Light 4.4.2104.33 for iOS is available in the App Store and and it also has a corresponding program file which adds information about customizations to ISL Conference Proxy. Server License users need to use Online update to get the file (isl_light_4_4_2104_33_ios_202105041229_1536f86e.program).

  • Audio/Video Call from ISL Light Desktop to ISL Light iOS

    When remotely supporting iOS devices, you can establish an audio or video call with your client. If a physical issue arises during a remote support session, a video call can be very useful. A user is thus able to show physical elements (cables, connectors, etc...) and the problem can be solved more easily.

    The video stream is rotated based on the current device orientation and the selected camera (front and back cameras have different orientations in landscape mode).

    Note:When streaming iPhone screen, audio or video call is not supported.

    ISL Light iOS
    ISL Light iOS
  • Disable idle timer for screen lock on active talk call

    Disabling the idle timer in the application can prevent the screen from locking up. The idle timer is now disabled when an audio/video call, or the session itself, ends. It will be reactivated when the audio/video call or the session itself ends.

  • Framework v4 support

    ISL Light for iOS application was using plugins from v3 framework. Due to transition to v4 framework, support for plugins from v4 framework was added to improve and speed up future development.

  • Upgrade to iOS 14 SDK

    From April 26th 2021, iOS apps submitted to the App Store must be built with the iOS 14 SDK or later, including Xcode 12 or later.

Bug Fixes

  • Show recording consent dialog

    The recording consent display has be redesigned and the dialog is now displayed, however, the iOS device's screen share should not have been activated yet.

  • Other fixes & improvements

    Security updates, bug fixes and other improvements.

  • Read full release Info
ISL AlwaysOn 4.4.2110.22 for Linux ISL AlwaysOn 4.4.2110.22 for Linuxlink

ISL AlwaysOn 4.4.2110.22 for Linux provides support for Linux operating systems (unattended access), some important security updates and bug fixes.

Note: All updates have the release date set to 2021-05-12. Your ESS will need to be the same or higher to be able to update your server. This release is available to all countries except Japan.

  • Initial release of ISL AlwaysOn for Linux

    Users are now able to add their Linux remote machines to their list of unattended access computers and connect to them. ISL AlwaysOn for Linux offers the same functionality as ISL AlwaysOn on macOS and Windows systems.

    ISL AlwaysOn
  • Redesigned overview

    ISL AlwaysOn overview dialog was redesigned. The "ISL AlwaysOn" button and its dropdown have been moved to the "Menu" button dropdown. The "Language" item is now located in the "Menu" button dropdown. The contrast of text colours was also increased.

    ISL AlwaysOn
  • File sharing improvements

    By default, the "Installation folder" is now shown in File Sharing. "Public folder" in File Sharing is no longer created after a user has granted access to their computer.

  • Redesigned tray menu

    The tray menu item has been redesigned. The "Exit" item from the tray icon dropdown has been renamed to "Quit & Disconnect".

    ISL AlwaysOn

Bug Fixes

April 2021link

ISL Light 4.4.2031.107 ISL Light 4.4.2031.107

ISL Light 4.4.2031.107 provides new features, important security updates and bug fixes.

Note: All updates have release date set to 2021-04-05. Your ESS will need to be the same or higher to be able to update your server. This release is available to all countries except Japan.

New Features

  • WCAG compliant colour contrast

    We have improved the colour contrast in the ISL Light application to increase the readability of the texts. ISL Light complies with the level AA, as categorized by WCAG.

    ISL Light
  • Improved accessibility for users with disabilities

    The new ISL Light complies with the WCAG standard (Web Content Accessibility Guidelines) and ensures accessibility of the remote desktop software for people with disabilities.

  • Keyboard navigation

    We have added extended support for keyboard navigation (tab, shift+tab, arrow keys...) allowing users to work with the ISL Light application using only their keyboard. During a remote desktop session use the right CTRL key to toggle focus between local and remote side.

  • Audio support for accessibility features

    ISL Light elements can now be read out by accessibility software (Microsoft Narrator, JAWS, ...) to help users with severe visual impairments use remote desktop software and participate in remote desktop sessions. The user can move around the ISL Light application by using the keyboard navigation (TAB) and the accessibility software will read out the element in focus.

  • Sharing computer groups with user groups

    The user group sharing feature has been redesigned. Users can now share a computer group with a user group.

    Share computer group

Bug Fixes

  • Improved Settings view

    Settings view readabilty was improved. Full support for accessibility features was added.

  • Fixed user selection in "Share" dialog

    Users sometime experienced an issue where a user that has access to a computer group was not displayed as a user that has access to computer group in the share group dialog.

  • Sorting computer groups

    When a user adds a new group, it is now sorted in alphabetical order by group name.

  • Other fixes & improvements

    Security updates, bug fixes and other improvements.

  • Read full release Info

March 2021link

ISL Conference Proxy 4.4.2044.79 ISL Conference Proxy 4.4.2044.79

Note: All updates, except translations, have release date set to 2021-03-22. Your ESS will need to be the same or higher to be able to update your server. This release is available to all countries except Japan.

These are server side updates so hosted service users do not need to do anything.

Server license users please check Upgrading Server License.

New Features

  • Administration - User Groups

    User group management was added to the Administration pages where domain administrators can list, create, edit and delete user groups.

    User groups were also added to computer list sharing in ISL Light 4.4.2031.107 and are now listed when sharing a computer group or a computer. The sharing dialog was updated and now has three tables: "Users", "User Groups" and "Selected".

    Computer list sharing
  • Administration - Computer Groups

    "Computer Groups" tab was added to the Administration pages. From there, Domain Administrators can change owners of computer groups created by any user.

  • Administration - Change owner dialog

    The change owner dialog was redesigned in the "Computer Groups" tab. The new owner field is now a dropdown field with search capability. The user can search for new owners (first 5 matches are shown) and select them from provided suggestions.

  • Administration - Additional audit log information

    A "Status" property was added to audit log entries to show if the action being audited succeeded or failed.

  • New File Manager GUI permissions in Administration

    New settings which control the usage of the File Manager functionality was added to /conf under ISL Light -> Permissions -> Files -> File Manager. These settings are enabled by default. Please note that when this setting is disabled, file transfer can still be performed unless the "Send Files" and "Receive Files" settings are also disabled.

  • Disabling selected webapi2 calls in released software

    Support was added for disabling specified webapi2 functionalities. Before, users could only block access to webapi2 functionalities, now they can disable the webapi2 functionalities altogether. The setting for disabling webapi2 functionalities is located on ISL Conference Proxy configuration page under Security section: "List of webapi2 calls that will NOT be registered".

Bug Fixes

  • Logout user on web "Logout" link

    In previous versions, session was not invalidated when the user clicked "Logout" on ISL Conference Proxy web pages. Now the webtoken for the user is invalidated on logout.

  • Prevent garbled characters in exported CSV

    In previous versions, garbled characters were shown in an exported CSV. This was redesigned, and special characters should be now displayed correctly. Other fixes include:

    • Report size is no longer limited to 2 MB on Chrome.
    • Export should be now working correctly in Edge browser.
    • "%" character in exported data no longer causes error when generating report.
  • Prevent scheduled backup executing multiple times in a row

    In previous versions, sometimes a scheduled backup could occasionally run multiple times. This was redesigned, and should no longer occur.

  • Missing translations

    "Chat" field, tags for "Reset to Default", "Search Settings" strings, registered user "actions" and other missing translations are now translated to all languages.

  • Other fixes

    Security updates, bug fixes and other improvements.

  • Read full release Info

February 2021link

ISL Light 4.4.2031.82 ISL Light 4.4.2031.82

ISL Light 4.4.2031.82 provides new features, some important security updates and bug fixes.

Note: All updates have release date set to 2021-02-04. Your ESS will need to be same or higher to be able to update your server. This release is available to all countries except Japan.​​​​​​​

New Features

Important:

File Manager and Eventlog are only supported when accessing a remote computer from ISL Light 4.4.2031.82 or newer. The remote computer must have ISL AlwaysOn 4.4.2031.41 or newer installed, or join the session via ISL Light Client from macOS or Linux.

How to Upgrade ISL AlwaysOn:

  1. Upgrade from ISL AlwaysOn
  2. Upgrade from ISL Light
  3. Upgrade from My Account (use "Bulk action" for multiple computers)
  • File Manager

    Added the File Manager functionality. Users are now able to manage local and remote files and transfer files using the File Manager window.

    Users are able to:

    • Send and receive files
    • Navigate local and remote folders
    • Create new folders
    • Rename files and folders
    • Delete files and folders
    File manager
  • Eventlog (File manager)

    Added the file transfer Eventlog functionality. Actions performed through the File Manager functionality will be displayed in the Eventlog window. Additionally, the Eventlog window allows users to revoke and give permission for using the File Manager functionality on their computer.

    Eventlog
  • Set unattended access via email, link and session code

    The "Set Unattended Access" window was improved to include different ways of setting up unattended access (email, link, session code). Additionally, users are able to prepare custom links using this window to choose the target group where the computer will be added and add custom tags/alias to the computer.

    Set Unattended Access
  • Lock the remote computer at the end of the session

    Added the option to choose to lock the remote computer at the end of an ISL AlwaysOn session.

    Lock computer
  • End session if user is idle

    Added the option to configure termination of idle sessions. Users are able to set a time frame after which, if the session is not being used, the session will automatically be ended.

Bug Fixes

  • Clear clipboard on session end

    Clipboard is now cleared when the session is ended.

  • Multisession

    Network interfaces are now read only once per running instance which improves the multisession functionality. When using software which causes changes in the network interface values (for example VPN), multisession functionality will now work as expected.

  • Other fixes

    Security updates, bug fixes and other improvements.

  • Read full release Info

December 2020link

ISL AlwaysOn 4.4.2031.41 ISL AlwaysOn 4.4.2031.41

ISL AlwaysOn 4.4.2031.41 provides support for upcoming features of ISL Light, some important security updates and bug fixes.

Note: All updates have the release date set to 2020-12-14. Your ESS will need to be the same or higher to be able to update your server. This release is available to all countries except Japan.

Support for Upcoming ISL Light

  • ‪Support for File Manager

    ISL AlwaysOn now supports the upcoming File Manager functionality. Users will be able to use the File Manager when connected to a remote ISL AlwaysOn computer.

  • Support for lock computer at session end

    Added the option to choose to lock the remote ISL AlwaysOn computer upon session end.

  • Clear clipboard when session ends

    Users had an issue where the clipboard was not automatically cleared when the session ended. The clipboard is now correctly cleared after the session ends.

  • End session if user is idle

    Added back-end support for terminating idle sessions.

Improvements

  • Improved Support for macOS BigSur

    In previous versions, the maximum supported operating system version of macOS did not cover BigSur. Support for macOS BigSur was added.

  • Redesign handling of command line arguments

    Support for command line arguments was redesigned. Handling of arguments now considers whether the user is logged in or not (obtaining of desktop directory).

Bug Fixes

  • Wake On Lan

    In some cases, an invalid MAC address of gateway was sent to ISL Conference Proxy which caused incorrect behavior of Wake On LAN functionality. Obtaining the MAC address of gateway was redesigned, invalid values are now skipped, and Wake On LAN functionality should be working correctly.

  • Multisession

    Network interfaces are now read only once per running instance which improves the multisession functionality. When using software which causes changes in the network interface values (for example VPN), multisession functionality will now work as expected.

  • Other fixes

    Security updates, bug fixes and other improvements.

  • Read full release Info
ISL Conference Proxy 4.4.2044.21 ISL Conference Proxy 4.4.2044.21link

New Features

Note: All updates, except translations, have the release date set to 2020-11-25. Your ESS will need to be the same or higher to be able to update your server. This release is available to all countries except Japan.

  • Patch jQuery CVE 2020-1102

    Patch that prevents CVE 2020-11023 was applied to jQuery. Select wrapper for <option> was disabled.

  • User and domain administration view

    New product page "Administration" was registered. Administration pages are now available at "/users/administration" where Domain Administrators can view and update users from their domain.

  • User and domain settings view

    Setting management view was added to Administration pages for domain admins (/users/administration), where user and domain settings can be viewed or updated.

  • Audit log view

    New tab Audit was added to Administration pages for domain admins (/users/administration). Domain Administrator can now view and filter Audit Logs fetched from DB.

  • ISL Groop - add option to edit registered users

    Option to edit user details was added to Registered Users overview, where the meeting owner can change all properties and custom fields related to registered users for meeting.

Bug Fixes

  • Handle macOS 11.x

    In previous versions macOS 11.0 Big Sur user agent was not correctly handled by ICP, which resulted in downloaded programs being incorrect. This was now redesigned and os_version upper bound was increased to support macOS 11. Programs should now be downloaded as usual.

  • iOS app start page is not translatable

    When users joined the session from iOS devices, they landed on an untranslated banner page that allowed them to download or open the ISL Light application. The cookie responsible for language has been moved to the correct path. iOS application start page is now translated correctly.

  • Fix email invitation callback

    In previous versions when sending e-mail invitation to ISL Light session from "Remote Support" web pages, the email was sent but an error was shown to the user. This was now redesigned, callbacks are set correctly and the user should not see an error message when invitation is sent without errors.

  • Other fixes

    Security updates, bug fixes and other improvements.

  • Read full release Info