ISL Online remote support offers reliability, high speed and high quality screen sharing, session recording and the product is extremely easy to use.

Dietmar Elster, Raiffeissen Online

Remote Helpdesk

With a large number of client calls coming to Arsys contact centre each day, Arsys takes its supports server very seriously and does not allow any compromises when it comes to choosing the support tools.

We needed a professional and reliable live chat service with a possibility of starting a remote desktop session in order to connect and control a remote computer.

ISL Online was by far the most convincing product with a great price-performance ratio.

Arsys has chosen a corporate server license which includes remote desktop, the live chat and web-conferencing software and does not limit the number of simultaneous sessions, operators, clients or workstations.

Read Arsys full story

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OEM & Integration

Need seamless integration with existing tools, from ERP to ticketing software to CRM systems? ISL Online allows simple, easy to configure, integration between remote desktop, live chat or web conferencing technologies with leading third-party solutions via APIs. Looking to integrate ISL Online into your helpdesk? Get in touch today.

Partnering with ISL Online has enabled us to provide an integrated, premium remote access solution for Managed Workplace. ISL Online brings a solid history delivering feature-rich remote desktop control software.

VP Global Channel Sales, AVG Business

From chat gadgets to world-class internet security software, ISL Online takes pride in offering flexible support and easy integration with essential utilities.

Need instant text translation of requests or live chat with clients overseas? No problem, try the GeoFluent translation integration with ISL Online.

From Google’s suite of office tools to AVG’s award-winning enterprise internet security, you can build-in the tools you need to get more out of your remote access, desktop and helpdesk tools.

Contact us about OEM & Integration possibilities

Remote Support

No matter how experienced or careful you are, in  the blink of an eye you can find yourself in the need of rescue – your life in the hands of a rescue team. And should you be unfortunate enough to need their help, you’ll receive professional world class service – from a group of highly motivated individuals.

The mountain and cave rescue service in England and Wales is provided by about 3,500 volunteers, available 24 hours a day, 365 days a year. Whatever the weather.

Mountain Rescue has introduced new search management software for their teams which helps them narrow down the field of search. “When we rolled out the software we often had to help remote users install the software to show how to operate it and resolve any problems.”

ISL Online, a simple and secure remote desktop sharing tool, was perfect for day to day support.

Read Mountain Rescue full story

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Success Stories

ISL Online is one of the pioneers of the remote desktop support industry. Since 2003, ISL Online has been providing remote control software to companies from a broad range of industries all across the world.