One License. Four Products.

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ISL Online software is priced per active connection. The number of simultaneous sessions you can run for any of the four ISL Online products is determined by the number of active connections you have purchased.

  • Unlimited seats

    ISL Online does not limit the number of individual users who have access to the software within an organization. One license may be shared among all employees.

  • Unlimited users

    ISL Online licenses are not tied to individual users. All employees may use the same username and password. However, it's recommended that you create separate user accounts for easier control and usage statistics.

  • Unlimited workstations

    ISL Online does not require a workstation license. You can run the ISL Online software on any computer or mobile device within your organization.

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Category Feature Remote Support Remote Access Live Chat Web Conference
License   1 1 unlimited 1
All in One One license allows you to use all four ISL Online products.
N° of Simultaneous Sessions One remote support session OR one remote access session OR one web conference session (10 participants).
N° of Simultaneous Sessions from One Computer Multichannel option available.
Unlimited Workstations You may run ISL Online software on any computer or mobile device.
Unlimited Number of Hosts Unlimited number of employees may host a session.
Unlimited Number of Clients You may connect with unlimited number of clients.
Installation No-Installation Client
No-Installation Host    
No Configuration
Passes Firewalls
Security 256-bit SSL
Dynamic Session Passwords (session codes)  
Personal Access Password      
Verisign Digital Certificate
External Authentication
Platform Windows (from 2000 to 7)
iOS (iPhone, iPad, iPod touch) 1 1    
Android 1 1    
Windows Mobile 6.5      
Server Operaing systems
Management Reporting
Session Dialogues    
User Management
Support Availability Weekdays (08:00 - 22:00 CET, except 1/Jan, 1/May, 25/Dec)
Premium Support 24 x 7 x 365 Available for additional fee.
User Manual and Online Live Support
Video Tutorials
All Updates and Upgrades
Features Audio (VoIP)
File Transfer
File Sharing      
Whiteboard & Annotations
Two Way Remote Control
Turbo Desktop Sharing (ISSC Technology)
Region and Application Sharing
Session Recording (also AVI file)
Reboot and Reconnect 2 2 2  
Remote Printing 2 2 2  
Black Screen 2 2 2  
Muliple Monitor Support 2 2 2  
Logo and Text Customization
Email Invitation of the Client/Partner
Multiple Language Support
Branded Access Point
Simple webpage with your corporate image and a sole purpose: to start a remote session with your clients or staff members.
Chat Transcript  
Multiple Chats    
Enterprise Instant Messaging      
Chat Transfer (invite operators)      
Canned Responses      
Page Push
Private Messages    
Online/Offline Status    
Access Unattended Computers      
Import and Export PowerPoint Presentation      
Webinar for Large Audience      
Automatic Audio & Video Device Detection
Noise Suppresion & Echo Cancelling


  1. You can access and support a remote computer from iOS and Android devices. Sharing the screen of your iOS or Android device is not possible.
  2. This feature is only available when a remote computer is running Windows.