Remote support with sass, soul & sanity comes to the ExCeL
When printers throw tantrums and VPNs go on strike, what every service desk agent really needs is a toolset that fixes the fault and respects the human behind the ticket. That idea sits at the heart of Industry 5.0, where technology enables—not replaces—human connection. Join ISL Online at SITS 2025 – The Service Desk & IT Show on 14–15 May 2025, ExCeL London to see how we bring empathy and efficiency together.
Book Your Meeting with our SITS Team
Find us on Stand 215
Stop by Stand 215 at the ExCeL to get hands‑on with ISL Online’s remote desktop software and discover how to:
- Deploy an intuitive, short‑learning‑curve solution across multiple departments in minutes.
- Integrate seamlessly with the platforms you already rely on.
- Deliver rock‑solid, stable connections your users can trust — even on weak networks.
- Count on responsive, human technical support (no chat‑bots).
Special guest sessions and Exclusive Stand Q&A
We’ve teamed up with a Top 25 Thought Leader, Simone Jo Moore who’ll be our guest at ISL Online Stand 215 for in‑person Q&A sessions on both show days:
Date
Wednesday, 14 May
Wednesday, 14 May
Thursday, 15 May
Time
10:30 – 11:00
13:00 – 13:30
11:00 – 12:00
Format
30-minute session
30-minute session
60‑minute session immediately after the keynote
As part of the official SITS 2025 Conference Programme, Simone will present “Sassy MINDS – Your Boldest & Most Impactful Strategy” on the main stage (Thursday, 15 May 2025, 10:00 – 11:00 BST). The session reveals why leaders don’t need courage to be imperfect—they need courage to lead with empathy. Expect pragmatic models for emotional governance, wellbeing loops, and mental‑health‑conscious workflows that make AI‑human collaboration both innovative and sustainable.
Why it matters to you
IT leaders tell us the biggest pain‑points today aren’t purely technical — they’re human. Burnout, ticket overload and “bot fatigue” all drain team morale. ISL Online was built to relieve that pressure:
- Agile & flexible: Adapt workflows on the fly as your business evolves.
- Reliable & trusted: Two decades (since 2001) of honing remote support that “just works.”
- Knowledge at your fingertips: A rich knowledge base plus a responsive, highly‑skilled dev team when you need deeper insight.
Together, the insights from “Sassy MINDS” and ISL Online’s platform will show you how to combine emotional intelligence with rock‑solid technology—for service that’s remote, not removed.
Book a meeting
SITS gets busy fast—reserve a dedicated 15‑minute conversation with our experts now. Just open our general contact form and, in the message box, tell us your preferred meeting date and time at SITS 2025. We’ll confirm promptly.
Your system might be dropping, but our humanity never does.