Mobile Device Support for iOS

Connect from your computer to any iPhone, iPad or iPod touch to provide mobile device support or access and control any remote computer from your iOS device.

Available on the App Store
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How to Provide Remote Support to iOS Users?

Start a session
Start a support session

Operator runs ISL Light 4 for Windows, Mac or Linux to start a new session on a desktop computer.

Share Session Code
Download ISL Light app

Client downloads and runs ISL Light app on iPhone, iPad or iPod touch.

Control Remote Desktop
View device screenshots

Client joins a session and shares iPhone, iPad or iPod touch screenshots with the operator.

Learn More

Support Mobile Devices

Access any iPhone, iPad or iPod touch remotely from your desktop computer or from another mobile device. Troubleshoot and resolve issues on mobile devices, configure any device or manage the data.

  • Connect to iOS device from a computer (Windows, Mac, Linux) or from another mobile device (iOS, Android).
  • Access an iOS device via WiFi/3G/LTE.
  • Support through real-time screenshots.
  • Text-chat with a remote user.

Mobile to Computer

Access a computer from any iPhone, iPad or iPod touch device. View the remote screen to diagnose and resolve issues from the comfort of your mobile device.

  • Access a computer (Windows, Mac, Linux) from your iOS device.
  • View the screen of a remote computer.
  • Remotely control keyboard and mouse.
  • Switch users, reboot, send Ctrl+Alt+Del, log off.
  • Text-chat with a remote user.

Visual Support

Instantly share camera photos with the operator via WiFi/3G/LTE. Simply show the problem to the operator to shorten resolution time.

Remote Support

Use the Camera

Take a photo of anything you would like to share with the operator.

Remote Support

View the Photo

The photo is automatically sent to the operator's computer for the easiest diagnosis and the fastest resolution.

View Computer Screen on iOS

Connect to any Windows, Mac, or Linux computer and control a remote desktop from your iOS device.

iOS Desktop
  • Remote Desktop

    Remote desktop from iPad, iPhone, iPod touch.

  • Firewall Friendly

    Connect to a remote computer seamlessly through any firewall.

  • Mouse

    Switch between the left and right mouse click.

  • Keyboard

    Use special keys such as Ctrl, Alt, Windows® and function keys.

  • Chat

    Text-chat with a remote user.

  • Task Manager

    Send Ctrl+Alt+Del to a remote computer.

  • Reboot&Reconnect

    Reboot a remote computer and resume the session.

  • Multi-Monitor Support

    Easily control remote computers with multiple monitors.

  • AES 256 Security

    Secure remote desktop encrypted by symmetrical AES 256-Bit SSL.

  • Multi-Platform

    Windows, Mac, Linux, iOS, Android.

Remote Access

Your own computer list.
Access your computers 24/7.

How it Works
Remote Access

Remote Support

Provide efficient technical assistance over the Internet.

How it Works
Remote Support

Devices & platforms

  • iPhone, iPad, iPod touch
  • iOS 8, iOS 9, iOS 10
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