Management Tools

Manage your Helpdesk operators centrally and optimise their performance by utilising the live monitoring and powerful reporting possibilities of the ISL Online.

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User Management

Use an external authentication, such as OpenLDAP, Microsoft Active Directory, Novell eDirectory or RADIUS to manage users centrally.

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User Management

Reports

Make data-driven decisions on staffing, supervisory and administrative goals based on ISL Online’s powerful reporting.

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Reports

Surveys

Collect extremely valuable information on what your clients think of your remote support service and get suggestions for improvement.

Surveys

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Products Integrations
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