Customization & Integration

Build the customer support service you will be proud of!

Download ISL Light 4

Branded Access Point

Let your clients and operators start a remote desktop connection from a custom webpage with your logo, links and colours.

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Branded Access Point

ConnectBox

Copy this source code and paste it into your website to let your clients join a remote support session directly from there.

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<script type="text/javascript" src="https://www.islonline.net/webapi/api.js?libs=join"></script>
<div class="isl-connect-form">
    <form id="isl-connect-form" action="#" method="get" onsubmit="return isl_connect();">
        <fieldset>
            <legend>Enter your session code and click Connect</legend>
            <div>
                <label for="isl-code-field">Session code</label>
                <input type="text" name="code" id="isl-code-field" value="" />
            </div>
            <input type="submit" name="submit" value="Connect" />
        </fieldset>
    </form>
    <div id="isl-feedback"></div>
</div>
<script type="text/javascript">
    function isl_connect() {
        var doc = document,
            f = doc.getElementById('isl-connect-form'),
            r = doc.getElementById('isl-feedback'),
            is_msie = navigator.userAgent.indexOf('MSIE') >= 0,
            b = null;
        
        ISLOnline.Join.getSessionInfoByCode(
            f.code.value,
            function (info) {
                r.className = 'isl-success';
                r.innerHTML = 'Connecting to session ' + info.getAttribute('sessionCode');
                if (is_msie) {
                    r.innerHTML += ', please click the button below:<br />';
                    r.appendChild(doc.createElement('br'));
                    var b = doc.createElement('input');
                    b.type = 'button';
                    b.name = 'join';
                    b.value = 'Start';
                    b.onclick = function () {
                        info.join();
                    };
                    r.appendChild(b);
                } else {
                    info.join();
                }
            },
            function (error) {
                r.className = 'isl-error';
                r.innerHTML = 'Invalid session code!';
                /* comment the line above and uncomment the line below if you wish to
                    display the error that is sent by the server */
                //r.innerHTML += error.getDescription();
            }
        );
        return false;
    }
</script>

Integration via API

Integrate ISL Online remote desktop, live chat or web conferencing technologies fully with your existing solutions via API (Application Programming Interface).

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Multiple Language Support

Choose from more than 30 interface translations and perform remote desktop support in your client's local language.

Multiple Language Support

Remote Support Button For Your Website

In scenarios when your client needs to download the client application manually, e.g. when upgrading your phone conversation with remote desktop, it is best to have the client application easily available on your website.

Add a link to the latest ISL Light Client application to your website:

https://www.islonline.net/start/ISLLightClient
Download Buttons
White Download Button
Green Download Button
Black Download Button

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Products Integrations
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