View the screen and control a remote computer or mobile device.
View and fully control your client's remote desktop or share your desktop with the remote user.
Transfer files between computers in seconds through drag & drop, file manager, or the SendTo shortcut.
Make every remote desktop connection seamlessly through any firewall without compromising your security.
Communicate with your client during a remote support session through live chat, VoIP audio and video communication.
Use an external authentication, such as OpenLDAP, Microsoft Active Directory, Novell eDirectory or RADIUS to manage users centrally.
Make data-driven decisions on staffing, supervisory and administrative goals based on ISL Online’s powerful reporting.
Customise remote desktop software with your language, colours, logo, text messages and user surveys.
Copy this source code and paste it into your website to let your clients join a remote support session directly from there.
Let your clients and operators start a remote desktop connection from a custom webpage with your logo, links and colours.
Integrate ISL Online remote desktop, live chat or web conferencing technologies fully with your existing solutions via API (Application Programming Interface).
Transfer active remote support sessions to other technicians.
Gather vital information about the remote system, its CPU, memory, data drives, and other crucial hardware and software information.
Work on a remote computer with administrator rights and install a new piece of software, restart it, switch users, and have complete control over it.
Use a shared screen as an online whiteboard and make your team collaboration over the web easier.
Easily control remote computers with multiple monitors. View them side by side or toggle between the remote displays while showing only one.
Share a printer and print a local document on the remote printer, or print the remote documents on your local printer.
Collect extremely valuable information on what your clients think of your remote support service and get suggestions for improvement.
ISL Online guarantees maximum security with top industry-standard security technologies: AES 256 Bit End-to-end Encryption.
Choose from more than 30 interface translations and perform remote desktop support in your client's local language.
Perform efficient technical assistance from all major platforms and devices.