Recent news
- 2012-04-19 ISL Online to Exhibit at Help Desk Institute (HDI) Expo and Service Desk and IT Support Show
- 2012-03-26 ISL Online Launches ISL Light iOS 2
- 2012-02-21 Get Free Tickets and Visit ISL Online at CeBIT
- 2012-01-31 EuroCloud Board Members Meet Online with ISL Groop Web Conferencing Software
- 2012-01-12 ISL Online Launches ISL AlwaysOn 2.0 and Adds File Sharing to the Remote Access Software
- News Archive
ISL Online is one of the leading providers of remote desktop, web conferencing, and live chat software. In order to add another dimension to their live chat tool ISL Online collaborate with ArtiSol, the leading developer of virtual chat agents. Virtual chat agent is using the artificial intelligence to answer the sales and support queries by the website visitors. When the questions cannot be answered automatically, virtual agent hands the chat over to a live agent, the second line of the support process.
The chat sessions are running in a cloud, which lowers the software and infrastructure costs and provides a perfect help desk solution for the mobile workforce. Cloud computing will be also a hot theme at Gitex technology week, discussed at Gitex Cloud Confex platform.
You are welcome to visit ISL Online and ArtiSol at Gitex Technology week in Dubai. They will be showcasing their solutions at Sheikh Saeed Hall, stand CLD-32.