Recent news
- 2012-04-19 ISL Online to Exhibit at Help Desk Institute (HDI) Expo and Service Desk and IT Support Show
- 2012-03-26 ISL Online Launches ISL Light iOS 2
- 2012-02-21 Get Free Tickets and Visit ISL Online at CeBIT
- 2012-01-31 EuroCloud Board Members Meet Online with ISL Groop Web Conferencing Software
- 2012-01-12 ISL Online Launches ISL AlwaysOn 2.0 and Adds File Sharing to the Remote Access Software
- News Archive
ISL Online (www.islonline.com) is one of the leading providers of remote desktop access and support, web conferencing, and live chat software. At Gitex ISL Online will focus on its enterprise instant messaging software - ISL Pronto. Together with ArtiSol (www.artisol.com), they will offer a complete helpdesk solution including virtual and live chat agents.
Virtual chat agent is using the artificial intelligence to answer the sales and support queries by the website visitors. When the questions cannot be answered automatically, the live chat session is initiated with the second line live support operators.
The chat sessions are running in a cloud, which lowers the software and infrastructure costs and provides a perfect helpdesk solution for the mobile workforce. Cloud computing will be also a hot theme at Gitex technology week, discussed at Gitex Cloud Confex platform.
You are welcome to visit ISL Online and ArtiSol at Gitex Technology week in Dubai. They will be showcasing their solutions at Za'abell hall, stand 37.
