Recent news
- 2012-04-19 ISL Online to Exhibit at Help Desk Institute (HDI) Expo and Service Desk and IT Support Show
- 2012-03-26 ISL Online Launches ISL Light iOS 2
- 2012-02-21 Get Free Tickets and Visit ISL Online at CeBIT
- 2012-01-31 EuroCloud Board Members Meet Online with ISL Groop Web Conferencing Software
- 2012-01-12 ISL Online Launches ISL AlwaysOn 2.0 and Adds File Sharing to the Remote Access Software
- News Archive
The remote desktop support tool ISL Light 3.0 has a friendly user interface and a superior technological basis. This tool makes us simply redundant. Both a helpdesk and a client run only a small executable file, enter a unique session code and seamlessly connect (through a firewall) into a remote desktop support session with view and control sharing. Both Desk and Client application communicate through the server application placed on a powerful network of servers worldwide. The helpdesk and the client always connect to the optimal server in the network in a secure and highly efficient manner.
In ISL Light 3.0, the technological platform has been upgraded with the ISL Grid technology. It sits in the network of servers worldwide aiming ultimately to turn the global network of servers into one vast server resource. The ISL Grid technology assures greater responsiveness to any technical problems that the servers could be facing. For example, should this optimal route be broken down at any time, the ISL GRID technology enables the system to be self-healing because of redundancy at all levels. The second best route is found immediately and the connection is automatically restored. Meanwhile, the helpdesk is normally supporting the remote client by using the integrated audio and video communication.
ISL Light is available for free testing at www.isllight.com.