How It Works

Operator Logs In

To start the remote desktop support session, operator logs in with the username and password.

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Session Code

Once logged in, the operator obtains a session code and gives it to the client. The code is unique and once used becomes obsolete.

Download ISL Light Desk

Operator downloads and starts the ISL Light Desk application.

Session Code

Operator authenticates by entering the username and password to obtain a session code. The code is unique and once used becomes obsolete.

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