Shop 
My Account 
Assist your clients within minutes
With ISL Light's intuitive interface you will be assisting your clients within minutes. No installations or configurations on either side are necessary to make the remote support more user-friendly. Try it free [...]
Automatic Setup
Set-up ready to go with just two mouse clicks.
ISL Light executable automatically launches, installs, and configures itself. No restart is required.
Firewall Friendly
The integrity of your firewall is not compromised.
Since the ISL Light software initiates the outgoing connection, the technology works with your existing firewall and does not require special configuration.
Encryption and Maximum Security
Highest security of Internet connection available in the remote-access product.
All data connections are encrypted with SSL using symmetric 256-bit keys. X.509 certificates are used to guarantee the authenticity of transmission.
Customizable User Interface
User experience is enhanced through localization.
Default language is automatically adjusted according to the user's regional settings and can be switched to multiple languages. Company logo is also customizable.
Optimal Performance
The service works fast, is reliable, and available 24/7.
Our proprietary ISL Grid technology assures global client support with nearly 100% service up-time, fault tolarance, and automatic session re-connection.
Chat
Switching to the integrated text chat will save on phone call costs.
Text Chat between an operator and a client is possible before and during an online meeting.
View / Show Desktop
Expand the area of usage from on-demand remote support to online collaboration.
View the client's desktop or invite the client to temporarily view your desktop. Switch within one session.
Share Keyboard and Mouse
Solve problems in minutes. Collaborate on documents by working together in real time.
View the client's desktop securely and gain control of the keyboard and mouse. And vice versa.
Application / Region Sharing
Assure the client's privacy. Increase the client's satisfaction.
Desktop sharing can be limited to a single application or a manually selected region of the desktop.
Sync File Transfer
Instant file exchange via the ISL Light's secure file transfer.
Quickly transfer files and folders between desk and client computer by simply dragging and dropping them to the ISL Light user interface.
Reboot & Reconnect
Support continuously even when you need to restart the remote computer.
Regain connection after rebooting the remote computer, switching user, or logging off. Continue supporting within the same session.
Whiteboard
Communication is further enhanced by visual pointing.
The operator can use the client's desktop as a whiteboard: draw a pointer, use a red marker to circle or underline something.
Audio & Video
Make your remote desktop support sessions more personal and save on phone calls.
Secure VoIP and live video communication between the operator and the client are available during a session.
End-of-Session Survey*
Get feedback, ask your clients and operators about the support service.
Customizable questionnaires after each support session make it easy to gather feedback information from clients and operators.
*Must be enabled in My account.
*Must be enabled in My account.
User Management
Manage all ISL Light users in your company centrally.
Assign an administrator to manage ISL Light services in your company: add operators to admin account, give them individual rights, monitor their activities, etc.
Reports
Gain the flexibility to closely monitor and respond to your support activities.
Reports provide your company with in-depth information on ISL Light sessions for the operators as a team and as individuals: session, chat, and end-of session survey logs.
Overview
Visit the ISL Light's home page to learn basic information on the product. Learn more [...]
How it Works
Learn how ISL Light works and how to start a remote desktop session in less than 30 seconds. Learn more [...]
Learning Center
Welcome to ISL Light's Learning Center. Learn more [...]
All in One
Get 4 for the Price of One
Be encouraged to try all our products! As ISL Online ALL in ONE is a bundle of 4 products, opening one test account or purchasing one license will indeed authorize you to use them all. Try them free. [...]
ISL Light