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Best Score on c't Product Test

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c't, the German computer magazine with over 1 million readers, has tested the performance of 22 remote desktop support solutions. We are proud to announce that our desktop support solution - ISL Light - was awarded the highest score, winning 7 out of 8 stars.

Original c't article (German version)PDF Icon

English translation of the c't articlePDF Icon

Compare remote desktop support solutions

You can use the table below to compare ISL Light to other remote desktop support solutions. Select two other solutions by clicking on the 'compare with...' header to have them shown next to ISL Light. The table was adapted for the web from the original c't magazine's comparative table.
Remote Support Software
Name ISL Light
Version3.1.2{ds::Version}{ds2::Version}
URLwww.islonline.com{ds::URL}{ds2::URL}
Developer / providerXLAB{ds::Developer}{ds2::Developer}
EnvironmentWindows / Linux / Mac OS X{ds::Environment}{ds2::Environment}
Account at provideryes1{ds::AccountNecessary}{ds2::AccountNecessary}
Without installation - viewer / hostyes/ yes{ds::ViewerWithoutInstallation}{ds::Separator}{ds::HostWithoutInstallation}{ds2::ViewerWithoutInstallation}{ds2::Separator}{ds2::HostWithoutInstallation}
Functions
Connection information / disconnect possibleyes/ yes{ds::ConnectionInformation}{ds::Separator}{ds::DisconnectPossible}{ds2::ConnectionInformation}{ds2::Separator}{ds2::DisconnectPossible}
Chat / file transferyes/ yes{ds::Chat}{ds::Separator}{ds::FileTransfer}{ds2::Chat}{ds2::Separator}{ds2::FileTransfer}
Session recording (video)yes{ds::VideoSessionRecording}{ds2::VideoSessionRecording}
LoggingOn website, CSV export{ds::Logging}{ds2::Logging}
Show only / controlyes/ yes{ds::ShowOnly}{ds::Separator}{ds::Control}{ds2::ShowOnly}{ds2::Separator}{ds2::Control}
Parallel connections / remote loginno/ no{ds::ParallelConnections}{ds::Separator}{ds::RemoteLogin}{ds2::ParallelConnections}{ds2::Separator}{ds2::RemoteLogin}
Host can disable input / displayno/ no{ds::HostCanDisableInput}{ds::Separator}{ds::HostCanDisableDisplay}{ds2::HostCanDisableInput}{ds2::Separator}{ds2::HostCanDisableDisplay}
Query at connection start / autodisconnect when idleyes/ no{ds::QueryAtConnectionStart}{ds::Separator}{ds::Autodisconnect}{ds2::QueryAtConnectionStart}{ds2::Separator}{ds2::Autodisconnect}
Desktop region and application sharingyes{ds::RegionSharing}{ds2::RegionSharing}
UAC / admin programs controlyes/ yes{ds::UAC}{ds::Separator}{ds::Admin}{ds2::UAC}{ds2::Separator}{ds2::Admin}
Remove desktop background / Aero off / scalable view / refresh desktopyes/ yes/ yes/ yes{ds::RemoveDesktopBackground}{ds::Separator}{ds::AeroOff}{ds::Separator}{ds::ScalableView}{ds::Separator}{ds::RefreshDesktop}{ds2::RemoveDesktopBackground}{ds2::Separator}{ds2::AeroOff}{ds2::Separator}{ds2::ScalableView}{ds2::Separator}{ds2::RefreshDesktop}
ExtrasWhiteboard, audio and video, own server{ds::Extras}{ds2::Extras}
Costs
Free for home use / licenseno/ from €100{ds::FreeHomeUse}{ds::Separator}{ds::License}{ds2::FreeHomeUse}{ds2::Separator}{ds2::License}
Trial version / durationyes15 days, own server 30 days{ds::Trial}{ds::Separator}{ds::Duration}{ds2::Trial}{ds2::Separator}{ds2::Duration}
Technical characteristics
EncryptionSSL{ds::Encryption}{ds2::Encryption}
Connection establishmentServer (grid){ds::Connection}{ds2::Connection}
Via proxyyes{ds::Proxy}{ds2::Proxy}
Rating
Vista remote support (UAC)yesyes{ds::Vista}{ds2::Vista}
Connection settings (colors, desktop background, Aero off, region and application sharing)yes{ds::ConnectionSettings}{ds2::ConnectionSettings}
Reporting and session recordingyesyes{ds::Reporting}{ds2::Reporting}
Setup and installationyesyes{ds::Setup}{ds2::Setup}
1 not required with server license
yesyes very good  yes good  yes satisfactory  yes poor  yesyes very poor  yes existent  yes non existent  n/a not available

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