What Our Users Are Saying
RELIABILITY, HIGH SPEED AND HIGH QUALITY SCREEN SHARING
We are very satisfied with the product we have chosen. ISL Online remote support tool ISL Light offers reliability, high speed and high quality screen sharing, session recording and the product is extremely easy to use. And above all, ISL Online team provides outstanding support when needed!
Dietmar Elsler, Raiffeisen Online
WE CUT THE COSTS BY AT LEAST 45% ON A YEARLY BASIS
After the implementation of ISL Online software we cut the costs by for at least 45% on a yearly basis. At the same time cost control has improved considerably as we are able to predict the support cost for the coming months or even years.
Raimundo Diaz, CEO, Teleroute
ISL ONLINE DELIVERS FEATURE-RICH REMOTE DESKTOP CONTROL SOFTWARE
Partnering with ISL Online has enabled us to provide an integrated, premium remote access solution for Managed Workplace 9.2. ISL Online brings a solid history delivering feature-rich remote desktop control software and this will make it even easier for AVG partners to effectively and efficiently administer remote IT management services to their business customers - all from a single platform. ISL Online shares our commitment to the success of our channel partners, helping us deliver the best experience possible.
Francois Daumard, VP of Global Channel Sales, AVG Business
IT WORKS EVERY TIME AND IT WAS EASY TO SETUP
I signed up for an account with them and have been using it flawlessly with my clients. It works every time and it was easy to setup. I tried a LOT of other services but this one was easily the best. Thanks again for your excellent product!
Susan Michels, Forkswebsitesolutions
GREAT TECH SUPPORT
Thanks for your help. Again, you guys have great tech support.
Stephen Godfrey, Fishbowlinventory
SAME REMOTE SUPPORT SOFTWARE FOR ALL SUPPORTERS ON ALL LEVELS
The Corporate License does not limit the number of users, workstations or simultaneous active connections. This is of great importance as we can use the same remote support software for all supporters on all levels.
Joerg Sitzlack, System Manager,
Konica Minolta Business Solutions Europe GmbH
GREAT PRICE-PERFORMANCE RATIO
We needed a professional and reliable live chat service with a possibility of starting a remote desktop session in order to connect and control a remote computer. ISL Online was by far the most convincing product with great price-performance ratio.
Alvaro Rudíez, PR Manager, Arsys
TWO COMPANIES, ONE LICENSE
We really like the ISL Online's pricing policy, which allows us to roll out the remote desktop software also to another Dutco Group company, BK Gulf, under the same license. Compared to a similar service from another provider we have saved more than $1,500 choosing ISL Online.
Hari K Adithyan, IT Manager, Dutco Balfour Beatty
IT DIDN`T TAKE LONG TO DECIDE IN FAVOUR OF ISL ONLINE
The remote desktop solution we needed had to meet three essential requirements: It needed to be fast and reliable, user-friendly and intuitive, while it also had to comply with our strict security protocols. It didn`t take long to decide in favour of ISL Online.
Carlos Benavides, Support IT Manager, Terpel
TAKING CONTROL OF MANY ANDROID TABLETS
The reason for choosing ISL Online was the ability to take control of many Android tablets that we use. This way I am able to offer our engineers remote support when they need it the most. The live chat function that came as part of the package also enabled us to boost inquiries, which we soon converted into orders. This has covered the cost of the software in less than two months.
Chris Ingleson, Head of engineering support, Bolton Gate
After the implementation of ISL Online software we cut the costs by at least 45% on a yearly basis.
We are enthusiastic about ISL Light and are using it as a core support mechanism for our business software.
We are very satisfied with the product we have chosen.
WE SAVE CONSIDERABLE AMOUNT OF MONEY
We consider ISL Online a business critical system. With its remote desktop support tool we managed to bridge the physical distance between a disabled person and our team, whilst still providing the same quality of our service. With remote assessments we save considerable amount of money and time without compromising the productivity.
Eliot Martin, AbilityNet
THE SYSTEM WHICH OFFERS NEARLY 100% RELIABILITY
ISL Online technical team have installed one Corporate Server License on each of our two internal servers and created a MNZ Private Cloud, the system which offers nearly 100% reliability of the service.
Gregor Škerlep, Ministry of Public Administration of Slovenia
BRANDED ACCESS POINT, CUSTOMIZED WEB SITE
We are pleased with ISL Online support team that created an IDEXX branded access point, customized Web site with a sole purpose to start a remote support session, which has now become extremely easy.
Jay LeDuc, IDEXX Laboratories
INCREASING CUSTOMER SATISFACTION
ISL Online services make our business efficient and successful. It’s great to see how much our customer satisfaction has increased and an average service time decreased since we introduced ISL Online back in 2007. Not only has ISL Online brought better results to our clients but also to their customers!
François de Leeuwe, Algemeen Directeur, Call Center Benelux
THE TEAM IS HARD WORKING, DEDICATED AND ANYTHING CAN BE DONE
ISL Online is really awesome, cause the team is hard working, dedicated and anything can be done when they get going. That's all I need to trust a product.
Marko Mrdjenovič, CEO, FriedWorks
QUICKLY AND RELIABLY
ISL Online tools help me in supporting others quickly and reliably and have become an indispensable asset.
Mark Lewis, Mountain Rescue England and Wales
WE ARE ENTHUSIASTIC ABOUT ISL LIGHT
We are enthusiastic about ISL Light and are using it as a core support mechanism for our business software. We were particularly excited about how easy integration with our helpdesk and billing system was.
Andrej Mertelj, CEO, Datalab
OUR CUSTOMERS RELY ON SECURITY
Our customers rely on security, which ISL Online offers. We appreciate the cost/performance ratio, which is unrivalled, also for smaller businesses.
Tim Schneider, TSD LAN-und Datentechnik
IT'S EASY TO USE, IT'S STABLE
It's easy to use, it's stable, we fix all of our clients' software problems by using ISL Light.
Andraž Lozinšek, AskNet d.o.o.