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Best Score on c't Product Test
c't, the German computer magazine with more than 1 million readers, has tested the performance of 22 remote desktop support solutions. We are proud to announce that our desktop support solution - ISL Light - was awarded the best score, winning 7 out of 8 stars.
According to the article, "ISL Light is a candidate for fast and spontaneous help in Vista. With all of its functions, full Vista UAC compatibility, and fast handling, it stands together with the best global competitors. However, since it works on all platforms, it even stands a bit higher."
You can use the table below to compare ISL Light to other remote desktop support solutions. Select two other solutions by clicking on the 'compare with...' header to have them shown next to ISL Light. The table was adapted for the web from the original c't magazine's comparative table.
Read the article [...]Compare remote desktop support solutions
| Remote Support Software | |||
| Name | ISL Light | ||
| Version | 3.1.2 | {ds::Version} | {ds2::Version} |
| URL | www.islonline.com | {ds::URL} | {ds2::URL} |
| Developer / provider | XLAB | {ds::Developer} | {ds2::Developer} |
| Environment | Windows / Linux / Mac OS X | {ds::Environment} | {ds2::Environment} |
| Account at provider |  1 | {ds::AccountNecessary} | {ds2::AccountNecessary} |
| Without installation - viewer / host | / | {ds::ViewerWithoutInstallation}{ds::Separator}{ds::HostWithoutInstallation} | {ds2::ViewerWithoutInstallation}{ds2::Separator}{ds2::HostWithoutInstallation} |
| Functions | |||
| Connection information / disconnect possible | / | {ds::ConnectionInformation}{ds::Separator}{ds::DisconnectPossible} | {ds2::ConnectionInformation}{ds2::Separator}{ds2::DisconnectPossible} |
| Chat / file transfer | / | {ds::Chat}{ds::Separator}{ds::FileTransfer} | {ds2::Chat}{ds2::Separator}{ds2::FileTransfer} |
| Session recording (video) | | {ds::VideoSessionRecording} | {ds2::VideoSessionRecording} |
| Logging | On website, CSV export | {ds::Logging} | {ds2::Logging} |
| Show only / control | / | {ds::ShowOnly}{ds::Separator}{ds::Control} | {ds2::ShowOnly}{ds2::Separator}{ds2::Control} |
| Parallel connections / remote login |  / | {ds::ParallelConnections}{ds::Separator}{ds::RemoteLogin} | {ds2::ParallelConnections}{ds2::Separator}{ds2::RemoteLogin} |
| Host can disable input / display | / | {ds::HostCanDisableInput}{ds::Separator}{ds::HostCanDisableDisplay} | {ds2::HostCanDisableInput}{ds2::Separator}{ds2::HostCanDisableDisplay} |
| Query at connection start / autodisconnect when idle | / | {ds::QueryAtConnectionStart}{ds::Separator}{ds::Autodisconnect} | {ds2::QueryAtConnectionStart}{ds2::Separator}{ds2::Autodisconnect} |
| Desktop region and application sharing | | {ds::RegionSharing} | {ds2::RegionSharing} |
| UAC / admin programs control | / | {ds::UAC}{ds::Separator}{ds::Admin} | {ds2::UAC}{ds2::Separator}{ds2::Admin} |
| Remove desktop background / Aero off / scalable view / refresh desktop | / / / | {ds::RemoveDesktopBackground}{ds::Separator}{ds::AeroOff}{ds::Separator}{ds::ScalableView}{ds::Separator}{ds::RefreshDesktop} | {ds2::RemoveDesktopBackground}{ds2::Separator}{ds2::AeroOff}{ds2::Separator}{ds2::ScalableView}{ds2::Separator}{ds2::RefreshDesktop} |
| Extras | Whiteboard, audio and video, own server | {ds::Extras} | {ds2::Extras} |
| Costs | |||
| Free for home use / license | / from €100 | {ds::FreeHomeUse}{ds::Separator}{ds::License} | {ds2::FreeHomeUse}{ds2::Separator}{ds2::License} |
| Trial version / duration | 15 days, own server 30 days | {ds::Trial}{ds::Separator}{ds::Duration} | {ds2::Trial}{ds2::Separator}{ds2::Duration} |
| Technical characteristics | |||
| Encryption | SSL | {ds::Encryption} | {ds2::Encryption} |
| Connection establishment | Server (grid) | {ds::Connection} | {ds2::Connection} |
| Via proxy | | {ds::Proxy} | {ds2::Proxy} |
| Rating | |||
| Vista remote support (UAC) |  | {ds::Vista} | {ds2::Vista} |
| Connection settings (colors, desktop background, Aero off, region and application sharing) | | {ds::ConnectionSettings} | {ds2::ConnectionSettings} |
| Reporting and session recording | | {ds::Reporting} | {ds2::Reporting} |
| Setup and installation | | {ds::Setup} | {ds2::Setup} |
| 1 not required with server license | |||
 very good good  satisfactory  poor very poor existent non existent n/a not available | |||
Print the comparative table [...]
ISL Light